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Announcing NPM 12.2
With NPM 12.2 you can monitor your Cisco ASA firewalls, to monitor VPN tunnels for basic visibility and troubleshooting tunnels. NPM 12.2 also uses the SolarWinds Orion Installer so you can easily install and upgrade one or more Orion Platform products simultaneously.
See new features and improvements.

Home > Success Center > Network Performance Monitor (NPM) > Active Alert did not clear

Active Alert did not clear



Active Alert did not clear, even though the condition is no longer true.



  • all versions of NPM



The alert's trigger action had been changed, without clearing or disabling the alert.  This can be verified in the Message History for the alert.



  1. Clear the alert.
  2. The correct sequence of events for changing an existing active alert's trigger condition is:
  • Disable the alert
  • Make the change to the alert
  • Re-enable the alert.
  • When the alert is disabled, all active alerts for this alert, will be cleared.





Last modified
18:07, 23 Aug 2017


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