Submit a ticketCall us

Don’t fall victim to a ransomware attack
Backups are helpful, but sometimes that’s not enough to protect your business against ransomware. At our live webcast we will discuss how to protect against ransomware attacks with SolarWinds® Patch Manager and how to leverage log data to detect ransomware. Register now for our live webcast.

Home > Success Center > Network Performance Monitor (NPM) > Access Denied error during Linux Agent to Debian deployment

Access Denied error during Linux Agent to Debian deployment

Updated May 24, 2017

Overview

An Access Denied error is displayed when attempting to deploy a Linux Agent to a Debian distribution server. This issue occurs even if the same credentials have root level access and are able to successfully establish an SSH connection to the Orion server using a tool such as PuTTY.

Environment

  • NPM 12.0.1 and later
  • SAM 6.3 and later

Detail 

The agent is attempting to deploy on an unsupported operating system. While the Debian OS is not strictly tested and supported, it is derived from the same base as the Ubuntu OS so the agent should function provided that all the prerequisites are met.

The Debian OS versions supported are lined up with specific Ubuntu OS versions as their base.

Orion Platform currently supports Ubuntu 14, 15, and 16 OS versions. The following table shows which Debian OS version matches the Ubuntu OS versions.

Green = Supported by Agent on respective Ubuntu Distribution

Ubuntu version number Ubuntu version name Debian version number Debian version
16.10 Yakkety 9.0 Stretch
16.04 Xenial 9.0 Stretch
15.10 Wily 8.0 Jessie
15.04 Vivid 8.0 Jessie
14.10 Utopic 8.0 Jessie
14.04 Trusty 8.0 Jessie
13.10 Saucy 7.0 Wheezy
13.04 Raring

7.0

Wheezy
12.10 Quantal 7.0 Wheezy
12.04 Precise

7.0

Wheezy
11.10 Oneiric

7.0

Wheezy
11.04 Natty 6.0 Squeeze
10.10 Maverick 6.0 Squeeze
10.04 Lucid 6.0 Squeeze

 

 

 

Last modified
09:48, 26 May 2017

Tags

Classifications

Public