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Home > Success Center > Network Performance Monitor (NPM) > ASA remote access tunnels display multiple times

ASA remote access tunnels display multiple times

Updated: January 11, 2018

Overview

When monitoring Cisco ASA firewalls, the same remote access tunnel is displayed multiple times in the list of remote access tunnels.

Environment

  • NPM 12.2

Cause

The issue is caused by the AnyConnect client. AnyConnect often uses multiple protocols for the connection, and each of them is reported as a single remote access tunnel. 

Resolution

Filter remote access tunnels by the client version:

  1. On the Remote Access VPN view, expand Client versions, and select one AnyConnect item.

Remote access tunnels will not be duplicated anymore.

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