Submit a ticketCall us

Welcome to the NEW Success Center. Search all resources (documentation, videos, training, knowledge base articles) or browse resources by product. If you are unable to find what you are looking for, please contact us at customersuccess@solarwinds.com

 

 

 

 

Home > Success Center > Network Performance Monitor (NPM) > (500) Internal Server Error during additional web server installation

(500) Internal Server Error during additional web server installation

Created by Robert Stidman, last modified by MindTouch on Jun 23, 2016

Views: 1,360 Votes: 1 Revisions: 3

Overview

A (500) Internal Server error appears when during installation of an additional web server and when running Configuration Wizard.

Environment

Any Orion server with additional web installed

Cause 

Bad response header(s) in IIS (set by the user and not by Orion).

Broken Orion setting:

  1. In IIS, click the server name: WPSWNPMWEB02 (CORP\USERNAME).
  2. Locate and click HTTP Response Headers in the middle column.
  3. You will see the following setting:
    Name=X-Frame-Options
    Value=SAMEORIGIN
    Entry Type=Local

 

Resolution

Use the modified settings below in IIS on the additional web server.

  1. In IIS, click the server name: WPSWNPMWB02 (CORP\USERNAME).
  2. Locate and click HTTP Response Headers in the middle column.
  3. Change the setting to the following:
    Name=X-Powered-By
    Value=ASP.NET
    Entry Type=Local

 

Last modified
21:35, 22 Jun 2016

Tags

Classifications

Public