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Home > Success Center > Network Configuration Manager (NCM) > Unable to receive emails after configuration backup jobs

Unable to receive emails after configuration backup jobs

Created by Malik Haider, last modified by MindTouch on Jun 23, 2016

Views: 889 Votes: 2 Revisions: 5

Overview

This article describes the issue where NCM fails to receive emails after configuration backup jobs.

Environment

NCM version 7.3 and later 

Cause 

This issue occurs when there's an incorrect SMTP Server that has been added while creating jobs or option Only email result if job encounters an error during execution was checked during job setup setup. 

Resolution

  1. Edit the Job.
  2. Verify if the SMTP server is correct.
  3. Make sure option Only email result if job encounters an error during execution is not checked

 

 

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