Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Network Configuration Manager (NCM) > Terminal Server Support and Use Keyboard Interactive Authentication settings in NCM Node settings

Terminal Server Support and Use Keyboard Interactive Authentication settings in NCM Node settings

Table of contents
Created by Bill Corgey, last modified by MindTouch on Jun 23, 2016

Views: 126 Votes: 3 Revisions: 6

Overview

This article provides information regarding the NCM settings Terminal Server Support and Use Keyborad Interactive Authentication which are used in special circumstances.

Environment

All NCM versions 

Detail

Use Keyboard Interactive Authentication - This option should be used when NCM cannot connect to device using SSH. It will switch the WodSSH component and try some alternative way of establishing an SSH connection with a device and may help to troubleshoot connectivity issue.

Terminal Server support – This option was added long time ago with unknown purpose. When this option is enabled, NCM will send additional CRLF (Carriage Return and Line Feed) character right after login. It is similar to defining pre-command containing CRLF but does not need to be defined in the device template. SolarWinds recommends to use this option only in cases where the standard login does not work. In case it is enabled on a device that is working, it may cause log in to fail.

Last modified
21:31, 22 Jun 2016

Tags

Classifications

Public