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Integrated help desk and remote support software for faster resolution

Join us on Wednesday, November 29, 2017 at 11 a.m. CT, as we discuss the benefits of effectively integrating your help desk software with remote support solutions to help increase the efficiency of IT administration, improve communication, and decrease mean time to resolution (MTTR) for IT issues of all sizes. This directly impacts end-user satisfaction and your business’ bottom line. Register Now.

Home > Success Center > Network Configuration Manager (NCM) > New To Network Configuration Manager (NCM)

New To Network Configuration Manager (NCM)

New To Network Configuration Manager (NCM)

 

Introduction to Network Configuration Manager

This video demonstrates how to use Network Configuration Manager and covers topics such as navigating the Web console, how to backup devices, how to check & compare configuration changes, how to set up the change approval process and run and customize reports.

Register Now.


Before you install

We want to make sure you have a successful NCM Installation. Let’s get started on the right path.

Check the system requirements

Check that your system meets specifications.

Access the Customer Portal

Make sure that your portal account is set up so that you can access your product license.

Installing, customizing, and training

You're ready to go. What next?

Watch the installation video

This video walks you step by step through the installation process.

Use the SolarWinds Orion installer to automatically check system requirements and install NCM and other SolarWinds products.

Getting Started Guide 

This guide walks you through the process of implementing NCM. Once the initial system is in place, learn about common techniques to optimize your alerts, reports, maps and views for your environment.

NCM Training 

Sign up for Professional Series Classes, specifically Introduction to Network Configuration Manager* (active maintenance only).

 

Customers on Active maintenance receive additional training classes and videos to help you create the perfect system for your needs.  Learn More.

Don't see what you're looking for?  

  • Check out the Success Center (our Support, Training, and Documentation hub). - It's your resource to assist you through the implementation process. We offer many articles and videos on how to get started.
  • If you do need to enter a ticket, save time by reading through this quick set of  Tips on Working with Support prior to calling.
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