Submit a ticketCall us

Announcing NCM 7.7
With NCM 7.7, you can examine the rules that make up an access control list for a Cisco ASA device. Then you can apply filters to display only rules that meet the specified criteria, order the rules by line number or by the hit count, and much more.
See new features and improvements.

Home > Success Center > Network Configuration Manager (NCM) > Network Configuration Manager v7.5 Hotfix 1

Network Configuration Manager v7.5 Hotfix 1

Updated: November 8, 2016

Overview

This article provides resolution for the issue when NCM is unable to connect to Fortigate devices running on OS v5.2.5+.

Environment

  • NCM version 7.5

Resolution

SolarWinds Network Configuration Manager (NCM) 7.5.0 Hotfix 1Hotfix 1 addresses the following issue:

 

Install SolarWinds NCM 7.5.0 Hotfix 1

1.    Stop all Orion services.
2.    Back up the existing files (wodKeys.dll and wodSSH.dll) from the C:\Program Files (x86)\Common Files\SolarWinds folder
3.    Replace C:\Program Files (x86)\Common Files\SolarWinds\wodKeys.dll and C:\Program Files (x86)\Common Files\SolarWinds\wodSSH.dll with the binary from the Hotfix zip package.
4.    Start the Orion services.
5.    Repeat these steps to install the Hotfix on all polling engines.

 

Uninstall SolarWinds NCM 7.5.0 Hotfix 1

Use the following instructions if you want to roll back the Hotfix

1.    Stop all Orion services.
3.    Replace C:\Program Files (x86)\Common Files\SolarWinds\wodKeys.dll and C:\Program Files (x86)\Common Files\SolarWinds\wodSSH.dll with the original wodKeys.dll and wodSSH.dll files from backup.
4.    Start the Orion services.
5.    Repeat these steps to uninstall the Hotfix on all polling engines.
 

Download link:

http://downloads.solarwinds.com/solarwinds/Release/HotFix/NCM-v7.5.0-HotFix1.zip

 
 
Note:
If there are no active connections between NCM and devices files can be replaced without bringing system down (stopping and starting services).
 

 

Last modified
05:53, 28 Apr 2017

Tags

Classifications

Public