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Home > Success Center > Network Configuration Manager (NCM) > Network Configuration Manager v7.4.0 HotFix 1

Network Configuration Manager v7.4.0 HotFix 1

Created by John Salvani, last modified by MindTouch on Jun 23, 2016

Views: 835 Votes: 0 Revisions: 3

This article provides details about HotFix 1 for NCM 7.4.0.

Fixed issues

This HotFix addresses the following issues: 

  • You do not receive real-time notification email messages after upgrading.
  • Your real-time notification rules no longer work.

Hotfix 1 modifies the following files on the SolarWinds NCM server:

  • %ProgramFiles%\SolarWinds\Orion\NCM\SolarWinds.Cirrus.BusinessLayer.dll
  • %ProgramFiles%\SolarWinds\Orion\Information Service\3.0\SolarWinds.Cirrus.BusinessLayer.dll

Environment

NCM 7.4.0

Notes

  • Hotfix 1 requires SolarWinds NCM 7.4.
  • Install this hotfix on your primary NCM server and any NCM additional pollers.

Installation instructions

  1. Log in to the SolarWinds server hosting your NCM installation as an administrator.
  2. Use the Orion Service Manager to stop all SolarWinds services as follows: 
    1. Start the Orion Service Manager in your SolarWinds Orion program folder (SolarWinds Orion > Advanced Features > Orion Service Manager).
    2. Click "Shutdown Everything".
  3. Make a backup of the following files: 
    • %ProgramFiles%\SolarWinds\Orion\NCM\SolarWinds.Cirrus.BusinessLayer.dll
    • %ProgramFiles%\SolarWinds\Orion\Information Service\3.0\SolarWinds.Cirrus.BusinessLayer.dll
  4. Extract and copy SolarWinds.Cirrus.BusinessLayer.dll from the Hotfix archive to the following locations:
    • %ProgramFiles%\SolarWinds\Orion\NCM
    • %ProgramFiles%\SolarWinds\Orion\Information Service\3.0
  5. In the Orion Service Manager, click "Start Everything".

You should now receive real-time notification email messages and the real-time notification rules work as expected.

 

To rollback Hotfix 1:

  1. Use the Orion Service Manager to stop all SolarWinds services as follows: 
    1. Start the Orion Service Manager in your SolarWinds Orion program folder (SolarWinds Orion > Advanced Features > Orion Service Manager).
    2. Click "Shutdown Everything".
  2. Replace the following files with the backups you created: 
    • %ProgramFiles%\SolarWinds\Orion\NCM\SolarWinds.Cirrus.BusinessLayer.dll
    • %ProgramFiles%\SolarWinds\Orion\Information Service\3.0\SolarWinds.Cirrus.BusinessLayer.dll
  3. In the Orion Service Manager, click "Start Everything".

Download link:

http://downloads.solarwinds.com/sola....0-HotFix1.zip

 

 

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