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In the Troubleshoot a network issue caused by a config change topic, a system administrator finds the root cause of a network problem and reverts a config to resolve the alert. This topic explains all of the setup necessary to replicate the troubleshooting and solution steps performed by the system administrator.
Before you can monitor, you must first create a new service path. This example creates a path to NetSuite.
After the first polling interval, the network path from the probe to the NetSuite service is active. The system administrator knows that all nodes beginning with the number 10 are internal nodes.
Before you begin, ensure that you know the credentials for the nodes you want to monitor.
This example shows how to duplicate and edit the out-of-the-box alert Path to Google to create an alert for the new path to NetSuite. When the path to Netsuite breaks, an alert triggers.
Path to NetSuitefor the name.
You can review possible errors made to configs before an alert is sent. Enable real-time change detection and receive an email notification whenever there is a change to a config. Real-time change detection also has an option to restrict access to users so you can prevent unauthorized changes to configs.