Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Network Configuration Manager (NCM) > Network Configuration Manager Getting Started Guide > Production installation > Install a licensed copy of SolarWinds NCM

Install a licensed copy of SolarWinds NCM

Table of contents
No headers
Created by Chris.Moyer, last modified by Anthony.Rinaldi_ret on Oct 04, 2016

Views: 176 Votes: 1 Revisions: 9

Before you install a licensed copy of NCM, you must ensure you have correctly sized your environment.

Do not install SolarWinds NCM on a domain controller or use the same database server as a Research in Motion (RIM) Blackberry server.

  1. Obtain a copy of the software and your activation key from the SolarWinds Customer Portal.

    The activation key limits your use based on the highest number of monitored devices.

  2. Log in as an administrator to the server on which you are installing SolarWinds NCM.
  3. Extract the contents of the downloaded installation ZIP file.
  4. Run SolarWinds-NCM-<version>-Full.exe.
  5. Click Next in the Welcome window.

    The system scans the environment to ensure that the system requirements are met. If your system is not compatible, the installer provides a link to a knowledge base article with the resolution. When resolved, run the installation again.

  6. If you agree, accept the terms of the license agreement.
  7. Accept the default directory, or click Browse and select a directory.
  8. (Optional) Enable Quality of Experience (QoE) traffic monitoring.

    Enabling QoE installs an agent on the Orion Main Polling Engine. This agent collects packet-level traffic statistics, such as network response time and application response time for any application traffic it sees going to or from the Orion server. SolarWinds recommends that you enable QoE.

  9. To begin copying the files, click Next.

    Downloading and installing Microsoft .NET Framework 4.5 can take more than 20 minutes. If your system reboots, run the installation again.

    If you are using Microsoft Internet Explorer®, SolarWinds recommends adding the URL of your Orion website (http://FullOrionServerName/), the URL of SolarWinds support (, and about:blank to the list of trusted sites.

  10. When the installation is complete, click Finish.
  11. If prompted, install Internet Information Services (IIS).
  12. On the activation dialog box, select an Internet option and enter the activation key.

    The product is now activated.

  • If your license includes additional polling engines, refer to install an additional polling engine. Install the additional polling engine after installing SolarWinds NCM on the main polling engine .
  • If your license includes an additional web server, refer to install an additional web server. Install the additional web server after installing SolarWinds NCM on the main polling engine .


Last modified
09:47, 4 Oct 2016