Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Configuration Manager (NCM) > Network Configuration Manager (NCM) v7.4.1 HotFix 3

Network Configuration Manager (NCM) v7.4.1 HotFix 3

Created by Malik Haider, last modified by Melanie Boyd on Nov 14, 2017

Views: 318 Votes: 3 Revisions: 8

Updated May 27, 2016

Overview

SolarWinds Network Configuration Manager (NCM) 7.4.1 Hotfix 3 addresses the following issue:

  • NCM Cannot connect Fortigate devices running on OS v5.2.5+

 

Notes: Fix is applicable for NCM 7.4.1 only.

Environment

NCM 7.4.1 

Details

Install SolarWinds NCM 7.4.1 Hotfix 3

 

  1. Stop all Orion services.
  2. Back up the existing files (wodKeys.dll and wodSSH.dll) from the C:\Program Files (x86)\Common Files\SolarWinds folder.
  3. Replace C:\Program Files (x86)\Common Files\SolarWinds\wodKeys.dll and C:\Program Files (x86)\Common Files\SolarWinds\wodSSH.dll with the binary from the Hotfix zip package.
  4. Start the Orion services.
  5. Repeat these steps to install the Hotfix on all polling engines.

Uninstall SolarWinds NCM 7.4.1 Hotfix 3

Roll back the Hotfix:

  1. Stop all Orion services.
  2. Replace C:\Program Files (x86)\Common Files\SolarWinds\wodKeys.dll and C:\Program Files (x86)\Common Files\SolarWinds\wodSSH.dll with the original wodKeys.dll and wodSSH.dll files from backup.
  3. Start the Orion services.
  4. Repeat these steps to uninstall the Hotfix on all polling engines.

Download link

You can download this and other SolarWinds hotfixes from the Customer Portal

 

 

 

Last modified

Tags

Classifications

Public