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Home > Success Center > Network Configuration Manager (NCM) > NCM template is missing after upgrade

NCM template is missing after upgrade

Created by Kevin Twomey, last modified by MindTouch on Jun 23, 2016

Views: 733 Votes: 0 Revisions: 3

Overview

The following error appears when trying to download the configurations after upgrading to NCM 7.4.1:

ERROR: Cannot download Running config : No device template for 1.3.6.1.4.1.9.1.558. Device IP: 10.0.0.x

Note: The config is set to Auto Detect and all the templates are available in the NCM folder.

Environment

 NCM 7.4.1

Resolution

Reinstall NCM to resolve the error.

 

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