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Home > Success Center > Network Configuration Manager (NCM) > NCM scheduled jobs run but do not execute associated actions

NCM scheduled jobs run but do not execute associated actions

Created by Mariusz Handke, last modified by Melanie Boyd on Jun 15, 2018

Views: 1,297 Votes: 0 Revisions: 6

Overview

NCM scheduled jobs run but do not execute any associated actions. Also, specific job logs are not being generated.

 

Example errors found in General.log are:

Jobs - Database.OpenDatabase. Error: [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied.

Jobs - Database.OpenDatabase. Error: [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified

Environment

  • NCM, all supported versions

 

Cause 

This issue is caused by invisible characters that were added to the end of the host name of the SQL Server when it was reconfigured using the Configuration Wizard.

Resolution

  1. Run the Configuration Wizard.
  2. Select the Database option.
  3. Delete invisible characters to correct the host name.
  4. Complete Configuration Wizard.

 

 

 

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