Submit a ticketCall us

Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.

 

Home > Success Center > Network Configuration Manager (NCM) > NCM jobs stop running after a server migration

NCM jobs stop running after a server migration

Created by Mariusz Handke, last modified by Steven Bansil on Jul 05, 2016

Views: 8 Votes: 1 Revisions: 7

Overview

After you migrate SolarWinds® Network Configuration Manager (NCM) to another server, the NCM jobs stop running. 

Environment

NCM version 7.2.2 and earlier

Cause 

The Orion (Core) server is referencing the previous NCM server. 

Resolution

  1. Log in to your Orion server as an administrator. 
  2. Open the Orion Service Manager by clicking Start > All Programs > SolarWinds Orion > Advanced Features > Orion Service Manager.
  3. Stop all services.
  4. Open the Orion Database Manager.
  5. Select the Orion database.
  6. Right-click the Orion database and select New Query.
  7. In the right pane, enter the following syntax, and click Execute Query:

    DELETE FROM PendingNotifications

  8. In the right pane enter the following syntax, and click Execute Query:

    DELETE FROM Subscriptions

  9. Start all services.

    In the Orion Service Manager, click Start Everything. This process my require several minutes to complete.

  10. Verify that your NCM jobs are executing properly.

 

 

Last modified
20:43, 4 Jul 2016

Tags

Classifications

Public