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Home > Success Center > Network Configuration Manager (NCM) > NCM jobs not running after migrating nodes to additional polling engine

NCM jobs not running after migrating nodes to additional polling engine

Created by Dexter Padilla, last modified by MindTouch on Jun 23, 2016

Views: 74 Votes: 0 Revisions: 5

Overview

The following error message appears in the NCM job log after reassigning nodes to an additional polling engine.

No devices to run job on this engine

Environment

NCM 7.3.2 and earlier

Cause 

The device template for the NCM node is customized and was not migrated to the templates folder of the additional polling engine.

Resolution

  1. Go to the default template folder C:\Program Files (x86)\SolarWinds\Orion\NCM\DeviceTypes
  2. Copy the custom device template to the new default templates folder of the additional polling engine.

 

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