Submit a ticketCall us

Welcome to the NEW Success Center. Search all resources (documentation, videos, training, knowledge base articles) or browse resources by product. If you are unable to find what you are looking for, please contact us at customersuccess@solarwinds.com

 

 

 

 

Home > Success Center > Network Configuration Manager (NCM) > NCM connector for smart adviser crashes on launch

NCM connector for smart adviser crashes on launch

Created by Malik Haider, last modified by MindTouch on Jun 23, 2016

Views: 543 Votes: 0 Revisions: 4

Overview

This article provides brief information on the NCM Connector for Smart Adviser crashing when launched.

 

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: ncmsaconnector.exe
Problem Signature 02: 1.0.0.0
Problem Signature 03: 56278552
Problem Signature 04: mscorlib
Problem Signature 05: 4.0.30319.18444
Problem Signature 06: 52717edc
Problem Signature 07: 60ad
Problem Signature 08: 6
Problem Signature 09: UDTA330IDOBH2ROZ2AYVLCELAG5AGTLS
OS Version: 6.1.7601.2.1.0.272.7
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

 

Cause 

 

That the reason the error can occur is because a firewall or antivirus can be blocking the installation

Environment

NCM version 7.4

 

Resolution

Install on different machine with no Anti Virus and firewall installed. 

 

 

 

 

Last modified
21:24, 22 Jun 2016

Tags

Classifications

Public