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Home > Success Center > Network Configuration Manager (NCM) > NCM Search function does not work

NCM Search function does not work

Created by James Fahey, last modified by Aileen de Lara_ret on Aug 24, 2016

Views: 156 Votes: 3 Revisions: 8

Overview

This article provides brief information and steps to resolve the issue when the NCM Search function does not work properly. 

  • NCM search results shows the first 1000 items found.
  • NCM search shows no results

Environment

All NCM versions

Resolution

Try the following when the issue occurs:

Refine your searches.

1. If no results show, re-index:

    a. Go to Settings > NCM Settings > Search Settings.
    b. Enter the Path: C:\ProgramData\SolarWinds\Cirrus\Lucene.
    c. Click Apply.

 

2. If indexing fails, see NCM search in 7.4 giving "Indexing in progress 0% complete" caused by NCM-NPM nodes not being in sync for more troubleshooting steps. 

 

3. If indexing still fails:
    a. From your Orion server, go to the following path: C:\ProgramData\SolarWinds\Cirrus\Lucene,
    b. Delete the contents. 
    c. Run the Configuration Wizard.

    d. Restart Orion services after the Configuration Wizard completes for indexing to start.

 

Last modified
02:36, 24 Aug 2016

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