Submit a ticketCall us

Bridging the ITSM Divide
Integrated help desk and remote support software for faster resolution

Join us on Wednesday, November 29, 2017 at 11 a.m. CT, as we discuss the benefits of effectively integrating your help desk software with remote support solutions to help increase the efficiency of IT administration, improve communication, and decrease mean time to resolution (MTTR) for IT issues of all sizes. This directly impacts end-user satisfaction and your business’ bottom line. Register Now.

Home > Success Center > Network Configuration Manager (NCM) > NCM Installation Guide > Installation overview

Installation overview

Created by Caroline Juszczak, last modified by Anthony.Rinaldi_ret on Oct 03, 2016

Views: 461 Votes: 0 Revisions: 4

Use this installation guide to install NCM 7.6 and earlier. For NCM 7.7 and later, use the SolarWinds Orion Installer.

If you have SolarWinds Network Configuration Manager 7.5 or later, use the SolarWinds Orion Installer to upgrade one or more Orion Platform products simultaneously.

The SolarWinds Orion Installer supports only direct upgrades. You can use it to upgrade NCM 7.5 and later to NCM 7.7. If you run the SolarWinds Orion Installer to upgrade NCM from version 7.4 or earlier, the installer provides links to manually install the version from which the direct update is possible, and asks you to re-run the installer after you finish the manual update. Use this guide to perform the manual installation.

To get started using SolarWinds NCM, see the NCM Getting Started Guide.

Single server standalone: installation or upgrade

This option installs or upgrades NCM on a host by itself, without any other Orion platform products.

Single server integrated: upgrade only

This option installs SolarWinds NCM on a host with another Orion platform product, integrating those products so that you can access their features from a single Orion Web Console.

Installing or upgrading SolarWinds NCM involves these processes:

  • Installing the software
  • Configuring the database, website, and services
  • Discovering network devices

Whether you are installing or upgrading SolarWinds NCM, in order to ensure its best performance on your server host, determine the files and directories to exclude from anti-virus scanning.

SolarWinds NCM 7.5 installation software is in your customer portal.

 

Last modified

Tags

Classifications

Public