Submit a ticketCall us

Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
Register for class.

Home > Success Center > Network Configuration Manager (NCM) > NCM Installation Guide > Install SolarWinds NCM

Install SolarWinds NCM

Created by Caroline Juszczak, last modified by Anthony.Rinaldi_ret on Oct 03, 2016

Views: 1,295 Votes: 1 Revisions: 4

An Orion platform product is one whose features and functions can be accessed and managed through the Orion Web Console. Integrating SolarWinds NCM with another Orion platform product on a single server makes all features accessible from the same Orion Web Console.

Orion platform products: integration support

After installing SolarWinds NCM in a standalone deployment, installing and integrating another Orion platform product can only be done on the SolarWinds NCM server. The other Orion product shares the Orion platform database established with the SolarWinds NCM installation.

Because they share a single database, you cannot integrate SolarWinds NCM with an Orion platform product installed on a different host. For the same reason, you cannot separate SolarWinds NCM from another Orion platform product once they are integrated.

If you are integrating a new deployment of SolarWinds NCM with another Orion platform product, the other product must be installed first on the host.

SolarWinds NCM version 7.6 integrates with the following Orion platform products and versions:

  • SolarWinds Network Performance Monitor (NPM) version 12.1
  • SolarWinds Server and Application Monitor (SAM) versions 6.2.x, 6.3.x, 6.4.x
  • SolarWinds Enterprise Operations Console version 1.6.3
  • SolarWinds IP Address Manager (IPAM) versions 4.3.x
  • SolarWinds User Device Tracker (UDT) versions 3.2.4
  • SolarWinds VNQM (IPSLA) versions 4.2.x
  • SolarWinds Engineer's Toolset versions 11.0.3

SolarWinds NCM shares common components with all Orion platform products. Installing and configuring SolarWinds NCM involves shutting down and restarting all Orion services. Choose a time to install when your IT operation can tolerate a short period of downtime for Orion platform products.

About the Orion platform database

Microsoft SQL Server 2014 Express Edition is distributed with SolarWinds NCM. SQL Server 2014 Express Edition supports a maximum database size of 10GB, is limited to 1GB of RAM use, and takes advantage of only 1 CPU in a multiprocessor server, according to information published by Microsoft.

SolarWinds recommends that you create the database on a separate SQL Server host, and not the SolarWinds NCM host. To increase performance, we recommend using a remote SQL Server host if you are installing SolarWinds NCM on the same host as SolarWinds NPM.

Install SolarWinds NCM

  1. Log in to the host server with a local administrator account. Do not install on a domain controller.
  2. Launch the executable from the download location.
  3. Select Send Usage Statistics to SolarWinds to help improve SolarWinds products.
  4. If you agree, accept the License Agreement, and click Next.
  5. Accept the default target directory, or set a custom path.
  6. Click Next to start copying files.
  7. Click Finish. The Configuration Wizards starts.
  8. Click Next to begin configuring the Orion platform database, website, and services.
  9. Specify the SQL Server instance you want to use for your database.
  10. Enter the database authentication method, Windows or SQL Server Authentication, and click Next.
    • The SQL Server instance must support SQL authentication or mixed mode.
    • If you are using a local instance of SQL Server Express, use the following syntax to use the default instance: (local)\SQLEXPRESS.
    • If you select SQL Authentication, provide an account with sufficient rights to create new databases on the server instance. For example, specify the SQL administrator account: SA.
  11. Select your existing Orion platform database, and click Next.
  12. Select an existing account with administrator rights on the database, and click Next. You must supply a strong password.
  13. Click Next to set up the website with default settings, or adjust the settings.
  14. Click Yes if a website exists with the same settings.
  15. Click Next after reviewing the settings and overview configuration plan.
  16. Click Finish when the wizard completes.

License your product with Internet access

  1. Click Enter Licensing Information.
  2. Enter your Activation Key, and click Next.
  3. If applicable, select I Access the Internet Through a Proxy Server.
  4. Enter registration information, and click Finish.

    If licensing fails, the software enters evaluation mode for 30 days.

License your product without Internet access

  1. Click Enter Licensing Information and complete the steps provided.
  2. You need a customer ID and password to install the key. For more information, see Obtain a software license key.


Last modified