Submit a ticketCall us

Training ClassThe Orion® Platform Instructor-led Classes

Provided by SolarWinds® Academy, these trainings will introduce users to the Orion Platform and its features, management, and navigation. These courses are suitable for users looking to discover new tips, tricks, and ways to adapt their Orion products to better suit their monitoring needs:
Deploying the Orion Platform
Configuring Orion views, maps, and accounts
Configuring Orion alerts and reports

Reserve your seat.

Home > Success Center > Network Configuration Manager (NCM) > NCM Documentation > NCM Legacy Installation Guide > Install or upgrade an additional polling engine

Install or upgrade an additional polling engine

Table of contents
No headers
Created by Caroline Juszczak, last modified by Anthony.Rinaldi_ret on Oct 03, 2016

Views: 1,681 Votes: 3 Revisions: 4

Use this information if you are using NCM 7.6 or earlier. For NCM 7.7 and later versions, use the SolarWinds Orion Installer to install an additional polling engine.

If you are upgrading to SolarWinds NCM 7.6, before you attempt to install an additional polling engine on another server, you must first Upgrade SolarWinds NCM.

  1. Visit the Customer Portal and download the SolarWinds-Orion_AdditionalPoller.exe file.
  2. Launch the SolarWinds-Orion_AdditionalPoller.exe file from the download location on the server that will host your additional polling engine.
  3. Click Next on the Welcome screen.
  4. If you agree, accept the end user agreement, and then click Next.
  5. Click Next to accept the default target directory, or set another that you prefer.
  6. Click Next to start copying files.
  7. Click Finish when the files are finished being copied.
  8. If prompted to license the additional poller, click Enter Licensing Information.
  9. Review the Welcome text, and then click Next.
  10. Specify the SQL Server instance where the Orion platform database is located.
  11. Enter the database authentication method, Windows or SQL Server Authentication, and then click Next.
    • The SQL Server instance must support SQL authentication or mixed mode.
    • If you are using a local instance of SQL Server Express, use the following syntax to use the default instance: (local)\SQLEXPRESS.
    • If you select SQL Authentication, provide an account with sufficient rights to create new databases on the server instance. For example, specify the SQL administrator account: SA.
  12. Click Use an Existing Database, select the Orion platform database in the list, and then click Next.
  13. Click Use an Existing Account, and then select the account credentials from the list.
  14. Click Next.
  15. Review the services to install, and then click Next.
  16. Click Yes to acknowledge that the SNMP Trap Service will be disabled while the Trap Service is installed.
  17. Review the Database and Services to be configured, and then click Next.
  18. Click Launch Orion Web and Finish.


Last modified