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Home > Success Center > Network Configuration Manager (NCM) > NCM Connector for Cisco SmartAdvisor error: Proxy Authentication Required

NCM Connector for Cisco SmartAdvisor error: Proxy Authentication Required

Created by Dexter Padilla, last modified by MindTouch on Jun 23, 2016

Views: 1,291 Votes: 0 Revisions: 4

Overview

The following authentication error appears about the NCM Connector for Cisco SmartAdvisor:

Report failed. The remote server returned an error (407) Proxy Authentication Required.

Environment

NCM 7.4

Cause 

The NCM connector needs direct internet connection and does not have a proxy setting that can be configured on its config files.

Resolution

Disabled the proxy on the Orion NCM Server. Refer to the Microsoft article Disable changing proxy settings

 

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