Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Configuration Manager (NCM) > NCM Connector for Cisco SmartAdvisor error: Proxy Authentication Required

NCM Connector for Cisco SmartAdvisor error: Proxy Authentication Required

Created by Dexter Padilla, last modified by MindTouch on Jun 23, 2016

Views: 51 Votes: 0 Revisions: 4

Overview

The following authentication error appears about the NCM Connector for Cisco SmartAdvisor:

Report failed. The remote server returned an error (407) Proxy Authentication Required.

Environment

NCM 7.4

Cause 

The NCM connector needs direct internet connection and does not have a proxy setting that can be configured on its config files.

Resolution

Disabled the proxy on the Orion NCM Server. Refer to the Microsoft article Disable changing proxy settings

 

Last modified

Tags

Classifications

Public