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Home > Success Center > Network Configuration Manager (NCM) > NCM 7.8 Administrator Guide > Firmware upgrades > Manage firmware upgrade templates

Manage firmware upgrade templates

Created by Anthony.Rinaldi_ret, last modified by Melanie Boyd on Jun 03, 2018

Views: 1,166 Votes: 0 Revisions: 3

Updated: May 31, 2018

Each firmware upgrade template defines a set of device-specific commands and options that SolarWinds NCM uses to upgrade the firmware on a device of that type. NCM provides a set of default firmware upgrade templates, and you can create new templates to enable firmware upgrades on other device types.

NCM default firmware upgrade templates

SolarWinds NCM provides firmware upgrade templates for the following device series:

  • Cisco ASA 5512 Multi Context Mode

    Upgrades Cisco Adaptive Security Appliance (ASA) devices that have been partitioned into multiple contexts.

    To monitor a Cisco ASA device with multiple contexts, you must add each context as a node to be monitored by NCM. To do this, add the admin context by IP address. All other contexts are automatically discovered, and you can add each one as a node.

  • Cisco ASA 5512 Single Context Mode

  • Cisco Catalyst 2960

  • Cisco Catalyst 3560

  • Cisco Catalyst 3750

  • Cisco Catalyst 3850

  • Cisco IOS Software 2800/2801

  • Cisco IOS Software 2921

  • Cisco Nexus 5548

    This template performs an in-service software upgrade (ISSU) and then reboots the device. Rebooting the device ensures that the firmware upgrade is completed successfully. Use this template only for upgrades. The ISSU process does not support downgrades.

    If a Cisco Nexus device has multiple virtual device contexts (VDCs), firmware updates apply to all VDCs on the physical device. You cannot upgrade the firmware for an individual VDC.

  • Cisco Nexus C7004 - ISSU

    This template performs an ISSU and then reboots the device. Rebooting the device ensures that the firmware upgrade is completed successfully. Use this template only for upgrades. The ISSU process does not support downgrades.

  • Cisco Nexus C7004 - Traditional

    This template performs a traditional upgrade or downgrade. Use this template when ISSU is not supported.

Add a firmware upgrade template

  1. Click Settings > All Settings.
  2. Under Product Specific Settings, click NCM Settings.
  3. In the Firmware Upgrade section, click Firmware Upgrade Templates.
  4. Perform one of the following actions:
    • To create a template based on a predefined NCM template, select the template and click Edit. Then click Duplicate & Edit Firmware Upgrade Template.
    • To create a new template from scratch, click Add.
  5. Enter a name and description.
  6. In the Collect Info Commands section, specify what commands to run to gather information from devices before they are upgraded with this template.

    To enable an action, select the checkbox and then enter the command to perform that action.

    For more information about the commands in each section, see the Firmware Upgrade Guide.

  7. In the Upgrade Commands section:

    1. Specify at least one firmware image type:
      • For devices with only one image, enter any description (for example, "Main") in the Firmware Image Type box. Then click Add New.

      • For Cisco Nexus devices, which have multiple images:

        1. Enter the first image type (for example, "System" or "Kickstart") in the Firmware Image Type box.
        2. Click Add New.
        3. Repeat to add other images.

    2. (Optional) Associate a firmware image from the repository to this template.

      If you do not associate a firmware image with the template, you can select one later when you perform a firmware upgrade operation.

    3. Enter commands on how to upgrade the devices with this template.
  8. In the Upgrade Options section, select the tasks to run before and after the upgrade with this template.
  9. Click Save.

Share firmware upgrade templates between Orion servers

You can export a firmware upgrade template as an XML file, and then import it to another Orion server.

Export a firmware upgrade template

  1. Click Settings > All Settings.
  2. Under Product Specific Settings, click NCM Settings.
  3. In the Firmware Upgrade section, click Firmware Upgrade Templates.
  4. Select a template, and click Export As File.

    The XML file is saved in your \Downloads directory. The file name is based on the template name.

Import a firmware upgrade template

You can import a firmware upgrade template that was previously exported as a file.

  1. Click Settings > All Settings.
  2. Under Product Specific Settings, click NCM Settings.
  3. In the Firmware Upgrade section, click Firmware Upgrade Templates.
  4. Click Import.
  5. Click Choose File, browse to the template, and select it.
  6. Click Submit.

 

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