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This article provides brief information and steps to resolve the following issue when upgrading from NCM 7.3.x to a later version:
We've detected that NCM and Orion database are not synchronized
This message is safe to ignore as your database has already been migrated during the upgrade to NCM 7.3.
Warning: SolarWinds strongly recommends that you create a backup of your database prior to we recommend having a back up of the database prior to any the upgrade.
Note: This only applies to upgrades from NCM 7.3.x to later versions of NCM. If you are on an older version of NCM you should stop the upgrade and sync the nodes prior to running the upgrade as the dialog window recommends.
False message suggesting NCM and Orion databases are not synchrionized but in 7.3 there is only one database.
If you are on NCM 7.3.x and the dialog window prompts, continue with the upgrade and it should complete with no issues. No data will be lost.