Last updated: March 14, 2017
These release notes describe the new features, improvements, and fixed issues in this release. They also provide information about upgrades and describe workarounds for known issues.
For NCM environment requirements, see NCM 7.6 system requirements.
Read this section for descriptions of the new features and improvements NCM offers in this release, or compare this release with previous releases of NCM.
SolarWinds NCM 7.6 introduces a new feature that upgrades the firmware on many devices at one time. Because security fixes are distributed as new firmware revisions, upgrading firmware helps network administrators correct security vulnerabilities.
Installation is easier due to a single SolarWinds NCM 7.6 component. There is no longer a separate NCM-NPM integration component.
Use the Performance Analysis (PerfStack™) dashboard to get both broad and in-depth visibility into your environment by correlating disparate historical data points across your infrastructure, including on-premise, cloud, and hybrid environments in easy to read charts. Click My Dashboards > Home > Performance Analysis to get started correlating and analyzing data collected by your SolarWinds Orion solution to troubleshoot issues, identify root causes of intermittent issues, and make data-driven decisions on infrastructure changes.
Seamlessly bind SSL certificates to the Orion Web Console and enable HTTPS connections using the Configuration Wizard. The Configuration Wizard scans the Orion server for valid SSL certificates that you can choose for the binding, or you can generate a self-signed certificate on the fly.
For information about installing SolarWinds Network Configuration Manager, see the accompanying NCM 7.6 Administrator Guide.
If you are upgrading from a previous version of NCM, be aware of the following considerations:
Use the following resources for planning and upgrading:
NCM 7.6 fixes the following issues.
Fixed an issue with Alteon devices where NCM did not correctly escape the formard slash (
Fixed an issue with Palo Alton devices where NCM did not correctly detect the begginning of the config file.
|Fixed an issue that prevented a device inventory using SNMPv3 credentials using certain characters.|
|Reverted the file naming convention introduced in NCM 7.5.|
|Fixed an issue with the bulk modification of nodes with different NCM device templates.|
|Unmanaged nodes are no longer taken into account in NCM jobs.|
|Fixed an issue with date and time macros used for file names and email titles in NCM jobs.|
|Fixed an issue that affected jobs scheduled on pollers in different time zones.|
Orion Platform 2017.1 fixes the following issues.
A CPU utilization issue on multi-core nodes running Microsoft® Windows Server® 2008 R2 when using WMI or the agent polling method.
1083016, 1101815, 1100735,
1085402, 1072560, 1098762, 1105707
Event resources cannot load for accounts with an alert limitation.
|1031328, 1084354, 1076612, 1052668, 1061657, 1064635, 1106428, 1029471, 1037482, 1081073, 1090684, 1081073|| |
Windows group accounts can still view hidden menu items.
1047577, 1052608, 1004357, 1021860, 1059768, 1085270, 1093656, 1108072, 1004525, 1017004, 1056172, 1064162, 1104495, 1093738
Custom time periods return incorrect results
1080679, 1104953, 1031225, 1041708, 1009688, 1007586, 1074064, 1096297, 1085714, 1007856
The Manage Alerts page either constantly refreshes or becomes unresponsive.
|1009412, 1076919, 1099060, 923828, 1091945, 1088802, 911654, 911553|| |
Active Alerts page displays the wrong name if you edited the node while an alert was active against the node.
|1042185, 1067502, 1068600, 1091904, 1063084, 1069179, 1040947, 1033595, 1080742, 1086148, 1095806, 1061524|| |
Performance degrades when there are a significant number of dependencies and may not show in the list of managed dependencies.
|1018900, 1082887, 1093696|| |
Cannot remove nodes from the WorldMap resource.
Excessive database queries to sw_GetSettingsCurrentValue.
|1044217, 1041096|| |
Syslog messages are displayed for the incorrect node when the node has multiple IP addresses or if there are duplicated IP addresses assigned to different polling engines.
Agent polling stops for applications due to a memory leak.
SNMP traps cannot be forwarded due to incorrect MIB file.
|903330, 1070593|| |
Automatic dependencies are not created if the root node is included in a cluster.
|1007751, 1076260|| |
Network discoveries time out due to the JobEngineWorker2 process crashing.
|1067984, 1065390, 1080128, 1083238|| |
Alerts do not display in the Manage Alerts page.
Cannot change Volume Properties when the warning threshold is greater than the critical threshold in the Polling Setting page.
The Upgrade Buddy tool sends false alerts during upgrades.
|1080766, 1009082, 1019843, 1042578|| |
Nodes using SNMPv3 credentials are duplicated during an upgrade.
|1079813, 1061559|| |
The Custom Property Editor modifies all objects instead of the selected objects.
|1079825, 942110, 1068317, 971740, 1034431|| |
The Orion Web Console is slow or alerts do not display due to the SolarWinds Information Service process using up to 4 GB before timing out.
|1070330, 1071035, 1074365, 1070330, 1074365|| |
Dependencies are missing from the Orion Web Console after an upgrade.
Expanding groups in the All Groups resource takes approximately 10 seconds to expand each group.
|1068892, 1068879, 1067676|| |
The Web-based SSH client does not accept user names with special characters in some browsers.
|1011854, 1063374, 878151, 1036003, 1048166, 807337|| |
Trigger conditions are missing and you cannot edit some alerts after an upgrade.
|1030540, 1044126, 1068031|| |
Network Atlas and the Orion Web Console are slow to load or stop working due to the SolarWinds Information Service using excessive amounts of memory.
The Orion-Detailed-Alert trap template contains deprecated variables.
The DiscoveredItems variable does not resolve.
|1059844, 1020832, 1018423|| |
The Log Alert to File action does not appear to work due to an encoding change after an upgrade.
The Last XX Syslog Messages resources cannot be filtered by a custom property.
The alert history table includes entries outside of the retention period.
|1047190, 1059644|| |
Port 5672 accepts unencrypted AMQP connections.
|1010691, 1035604, 1027737, 1046224, 1038711, 1049203, 1052486|| |
Receive "Error querying ServiceNow Instance Instance can be offline or not properly configured" when creating a ServiceNow alert action.
Network Atlas does not load.
|1062326, 1052508|| |
ServiceNow fields display the wrong language.
ServiceNow integration does not support integer columns.
The Managed Nodes resource does not load when the vend contains a single quote.
|1031243, 1042023|| |
When you duplicate a scheduled report, the report email is sent for each duplicated report.
Custom node thresholds does not affect how the threshold displays in tooltips.
|1012913, 1014784|| |
Topology calculations do not complete and may not display topologies in Network Atlas.
Custom Charts do not retain changes to the title or subtitle.
|1008665, 1015965|| |
Receive a website error when viewing the Transaction Details page and Step Details page when there are alert resources included.
Users with node limitations cannot add SNMPv3 nodes.
The All Groups resource collapses expanded groups.
Syslog message resources do not apply filters.
The All Nodes Tree resource does not load if there are NULL values in the node data.
The Scheduled Discovery Results cannot be viewed after the first 1000 results and cannot be grouped by date found.
Cannot authenticate SMTP credentials when special characters are included in the password.
|943161, 875757, 809390|| |
Cannot list resources on a device when TLS 1.2 is enforced and the Orion Web Console may be blank.
Agents do not automatically restart and return a "Job failed to execute" error on applications polled with agents.
Linux-based computers with multiple volumes mounted to the same mount-point do not resolve correctly.
Configured agents cloned from a Gold Master Image do not register with the Orion server.
When a service is listed in the registry or whitelisted, but not present on a computer that is highly available, the computer fails over to the backup computer and may constantly failover or not start.
901072, 1074013, 1028900, 1007379, 1029938, 1043849, 1051019, 1063406, 1078861, 1103781,
1107207, 1107944, 1134456, 1054772, 1123866, 1007379, 1070626, 1074013, 1081866, 1079150, 1116768, 1125380, 1086292, 1094598, 1100915, 1024863, 1063406, 1007379, 1043849, 1078861, 1109430
The SolarWinds Job Engine crashes with high resource utilization errors.
Issue: Access to Orion Web Console is blocked after NCM installation if the SQL account you have assigned to your Orion Platform database has not been configured with appropriate permissions.
Issue: Node Discovery may not always successfully add nodes after an upgrade. This issue results when upgrading from NCM 7.3.x to current versions.
Work-around: If you encounter this issue, following an NCM upgrade, add a new Connection Profile (select "Use for auto detect"), and then re-run the node discovery.
Issue: NCM is not able to connect to certain devices with SSH-only login, receiving this error from the server: "Invalid username or password".
Work-around: See this Knowledge Base article for the workaround to this issue.
Issue: Unable to export large reports, such as vulnerability reports, that have more than 50,000 items.
Work-around: Open the report for editing, choose Edit Table in the Content section, and filter the results to 50,000 or less.
Issue: If you have NCM installed as a stand-alone product, you cannot manage pollers in the SolarWinds Orion Web Console's Threshold and Polling Settings.
Issue: In versions 7.4 and later, NCM does not support the concept of Node Groups. You might notice that Web-based reports look different in comparison with NCM 7.3 and before.
Work-around: To restore the previous display, edit the relevant report and add the appropriate property.
Issue: Resources such as Node List, Search NCM, Inventory Details, Compare Configs, Download, and all charts, stop working when dragged and dropped.
Work-around: Refreshing the page should resolve this issue.
Issue: After uninstalling NCM, you might encounter a problem when you open the SolarWinds Orion Web Console, and charts you export to PDF may not display the correct time range or colors.
Work-around: If you encounter this issue, open the folder on your SolarWinds Orion web server, and remove all NCM files.
For information about supported versions of SolarWinds products, see this article.
This version of NCM no longer supports the following hardware, software, and features:
|Type||No longer supports|
|Microsoft SQL Server|| |
Support for SQL 2008 and 2008 R2 is deprecated as of this release.
Future releases will no longer support using SQL 2008 or 2008 R2 as your database server.
SolarWinds recommends that you upgrade directly to SQL 2016 at your earliest convenience.
|Microsoft Windows Server|| |
Support for Windows Server 2008 R2 is deprecated as of this release.
Future releases will no longer support installing on Windows Server 2008 R2, though you can continue to monitor computers running Windows Server 2008 R2.
SolarWinds recommends that you upgrade to Windows Server 2012, 2012 R2, or 2016 at your earliest convenience.
|Export to PDF feature||The Export to PDF button on dashboards is deprecated as of this release and will be removed in a future release. SolarWinds recommends that you use the Save as PDF functionality built into your browser.|
|Alert Manager||The deprecated Alert Manager application has been removed from the Orion Platform. Use the web-based Alert Manager through the Orion Web Console to create and manage alerts.|
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