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Home > Success Center > Network Configuration Manager (NCM) > NCM 7.6 Release Notes

NCM 7.6 Release Notes

Last updated: March 14, 2017

These release notes describe the new features, improvements, and fixed issues in this release. They also provide information about upgrades and describe workarounds for known issues.

For NCM environment requirements, see NCM 7.6 system requirements.

New features and improvements

Read this section for descriptions of the new features and improvements NCM offers in this release, or compare this release with previous releases of NCM.

Firmware upgrades

SolarWinds NCM 7.6 introduces a new feature that upgrades the firmware on many devices at one time. Because security fixes are distributed as new firmware revisions, upgrading firmware helps network administrators correct security vulnerabilities.

Simplified installer

Installation is easier due to a single SolarWinds NCM 7.6 component. There is no longer a separate NCM-NPM integration component.

Performance Analysis (PerfStack)

Use the Performance Analysis (PerfStack™) dashboard to get both broad and in-depth visibility into your  environment by correlating disparate historical data points across your infrastructure, including on-premise, cloud, and hybrid environments in easy to read charts. Click My Dashboards > Home > Performance Analysis to get started correlating and analyzing data collected by your SolarWinds Orion solution to troubleshoot issues, identify root causes of intermittent issues, and make data-driven decisions on infrastructure changes.

» Read more about these changes

Native SSL support for the Orion Web Console

Seamlessly bind SSL certificates to the Orion Web Console and enable HTTPS connections using the Configuration Wizard. The Configuration Wizard scans the Orion server for valid SSL certificates that you can choose for the binding, or you can generate a self-signed certificate on the fly.

New customer installation

For information about installing SolarWinds Network Configuration Manager, see the accompanying NCM 7.6 Administrator Guide.

Before you upgrade!

If you are upgrading from a previous version of NCM, be aware of the following considerations:

  • After NCM 7.6, future releases will no longer support Windows OS 2008 and 2008 R2 and Microsoft SQL Server 2008 R2. NCM 7.6 currently supports these versions. SolarWinds recommends that you upgrade to Windows Server 2012, 2012 R2, or 2016 at your earliest convenience. For more information, see End of support notices.
  • When upgrading to NCM 7.6, if you added a site binding to a host name before you upgrade, you must bind the Orion Web Console to a fully qualified domain name (FQDN). See this article.
  • When upgrading to NCM 7.6 with custom menus, you can not see the Performance Dashboard link in the menu. For details, see this article.
  • Within NCM 7.6, the Alert Manager application has been deprecated and removed. Please use the web-based Alert Manager through the Orion Web Console to create and manage alerts. For more information, see End of support notices.
  • When upgrading on the Additional Poller, you may receive this error " The license we have for Orion Scalability Engine is outdated". See this article for details to resolve.
  • Check the compatibility of NCM 7.6 for your upgrade path with this article.
  • If you have written your own code, such as changing SolarWinds .css files or adding .js files, it may be overwritten with the upgrade. You can learn more about custom code in this article.
  • Always use the Product Upgrade Advisor to build your upgrade path.
  • NCM 7.6 integrates with Network Performance Monitor version 12.1.
  • Typically, you always upgrade NPM first if you have it installed. NPM includes platform features to support all Orion products. Depending on your upgrade path, you may need to upgrade another product before progressing to an NPM upgrade.
  • If you have SAM without NPMupgrade SAM first. SAM includes platform features to support all Orion products. Depending on your upgrade path, you may need to upgrade another product before progressing to a SAM upgrade.

How to upgrade

Use the following resources for planning and upgrading:

Fixed issues

NCM 7.6 fixes the following issues.

Case number Description

1096203

Fixed an issue with Alteon devices where NCM did not correctly escape the formard slash (/) character.

1016921,

1058446

Fixed an issue with Palo Alton devices where NCM did not correctly detect the begginning of the config file.

1005547,

1036551

Fixed an issue that prevented a device inventory using SNMPv3 credentials using certain characters.

1018780,

1018886

Reverted the file naming convention introduced in NCM 7.5.

985992,

1061349

Fixed an issue with the bulk modification of nodes with different NCM device templates.

1074000

Unmanaged nodes are no longer taken into account in NCM jobs.

1062234

Fixed an issue with date and time macros used for file names and email titles in NCM jobs.

1029363

Fixed an issue that affected jobs scheduled on pollers in different time zones.

Orion Platform 2017.1 fixes the following issues.

Case number Description
24135

A CPU utilization issue on multi-core nodes running Microsoft® Windows Server® 2008 R2 when using WMI or the agent polling method.

1083016, 1101815, 1100735, 

1077051, 

1085402, 1072560, 1098762, 1105707

Event resources cannot load for accounts with an alert limitation.

1031328, 1084354, 1076612, 1052668, 1061657, 1064635, 1106428, 1029471, 1037482, 1081073, 1090684, 1081073

Windows group accounts can still view hidden menu items.

1047577, 1052608, 1004357, 1021860, 1059768, 1085270, 1093656, 1108072, 1004525, 1017004, 1056172, 1064162, 1104495, 1093738

Custom time periods return incorrect results

1080679, 1104953, 1031225, 1041708, 1009688, 1007586, 1074064, 1096297, 1085714, 1007856

The Manage Alerts page either constantly refreshes or becomes unresponsive.

1009412, 1076919, 1099060, 923828, 1091945, 1088802, 911654, 911553

Active Alerts page displays the wrong name if you edited the node while an alert was active against the node.

1042185, 1067502, 1068600, 1091904, 1063084, 1069179, 1040947, 1033595, 1080742, 1086148, 1095806, 1061524

Performance degrades when there are a significant number of dependencies and may not show in the list of managed dependencies.

1018900, 1082887, 1093696

Cannot remove nodes from the WorldMap resource.

1089390

Excessive database queries to sw_GetSettingsCurrentValue.

1044217, 1041096

Syslog messages are displayed for the incorrect node when the node has multiple IP addresses or if there are duplicated IP addresses assigned to different polling engines.

1017671

Agent polling stops for applications due to a memory leak.

1084968

SNMP traps cannot be forwarded due to incorrect MIB file.

903330, 1070593

Automatic dependencies are not created if the root node is included in a cluster.

1007751, 1076260

Network discoveries time out due to the JobEngineWorker2 process crashing.

1067984, 1065390, 1080128, 1083238

Alerts do not display in the Manage Alerts page.

1059342

Cannot change Volume Properties when the warning threshold is greater than the critical threshold in the Polling Setting page.

1081793

The Upgrade Buddy tool sends false alerts during upgrades.

1080766, 1009082, 1019843, 1042578

Nodes using SNMPv3 credentials are duplicated during an upgrade.

1079813, 1061559

The Custom Property Editor modifies all objects instead of the selected objects.

1079825, 942110, 1068317, 971740, 1034431

The Orion Web Console is slow or alerts do not display due to the SolarWinds Information Service process using up to 4 GB before timing out.

1070330, 1071035, 1074365, 1070330, 1074365

Dependencies are missing from the Orion Web Console after an upgrade.

1068610

Expanding groups in the All Groups resource takes approximately 10 seconds to expand each group.

1068892, 1068879, 1067676

The Web-based SSH client does not accept user names with special characters in some browsers.

1011854, 1063374, 878151, 1036003, 1048166, 807337

Trigger conditions are missing and you cannot edit some alerts after an upgrade.

1030540, 1044126, 1068031

Network Atlas and the Orion Web Console are slow to load or stop working due to the SolarWinds Information Service using excessive amounts of memory.

1062805

The Orion-Detailed-Alert trap template contains deprecated variables.

1054525

The DiscoveredItems variable does not resolve.

1059844, 1020832, 1018423

The Log Alert to File action does not appear to work due to an encoding change after an upgrade.

1055891

The Last XX Syslog Messages resources cannot be filtered by a custom property.

1060515

The alert history table includes entries outside of the retention period.

1047190, 1059644

Port 5672 accepts unencrypted AMQP connections.

1010691, 1035604, 1027737, 1046224, 1038711, 1049203, 1052486

Receive "Error querying ServiceNow Instance Instance can be offline or not properly configured" when creating a ServiceNow alert action.

1023811

Network Atlas does not load.

1062326, 1052508

ServiceNow fields display the wrong language.

1039964

ServiceNow integration does not support integer columns.

1029447

The Managed Nodes resource does not load when the vend contains a single quote.

1031243, 1042023

When you duplicate a scheduled report, the report email is sent for each duplicated report.

1025084

Custom node thresholds does not affect how the threshold displays in tooltips.

1012913, 1014784

Topology calculations do not complete and may not display topologies in Network Atlas.

1029582

Custom Charts do not retain changes to the title or subtitle.

1008665, 1015965

Receive a website error when viewing the Transaction Details page and Step Details page when there are alert resources included.

1014191

Users with node limitations cannot add SNMPv3 nodes.

 

1029811

The All Groups resource collapses expanded groups.

964659

Syslog message resources do not apply filters.

1018353

The All Nodes Tree resource does not load if there are NULL values in the node data.

990217

The Scheduled Discovery Results cannot be viewed after the first 1000 results and cannot be grouped by date found.

982434

Cannot authenticate SMTP credentials when special characters are included in the password.

943161, 875757, 809390

Cannot list resources on a device when TLS 1.2 is enforced and the Orion Web Console may be blank.

1085116

Agents do not automatically restart and return a "Job failed to execute" error on applications polled with agents.

1062990

Linux-based computers with multiple volumes mounted to the same mount-point do not resolve correctly.

998331

Configured agents cloned from a Gold Master Image do not register with the Orion server.

1079332

When a service is listed in the registry or whitelisted, but not present on a computer that is highly available, the computer fails over to the backup computer and may constantly failover or not start.

901072, 1074013, 1028900, 1007379, 1029938, 1043849, 1051019, 1063406, 1078861, 1103781, 

1107207, 1107944, 1134456, 1054772, 1123866, 1007379, 1070626, 1074013, 1081866, 1079150, 1116768, 1125380, 1086292, 1094598, 1100915, 1024863, 1063406, 1007379, 1043849, 1078861, 1109430

The SolarWinds Job Engine crashes with high resource utilization errors.

Known issues

Orion Web Console inaccessible after installing NCM

Issue: Access to Orion Web Console is blocked after NCM installation if the SQL account you have assigned to your Orion Platform database has not been configured with appropriate permissions.

Work-around: Create a new SQL account with required permissions as detailed in this knowledge base article.

Node Discovery not adding nodes after upgrade

Issue: Node Discovery may not always successfully add nodes after an upgrade. This issue results when upgrading from NCM 7.3.x to current versions.

Work-around: If you encounter this issue, following an NCM upgrade, add a new Connection Profile (select "Use for auto detect"), and then re-run the node discovery.

Error connecting to devices with SSH-only login

Issue: NCM is not able to connect to certain devices with SSH-only login, receiving this error from the server: "Invalid username or password".

Work-around: See this Knowledge Base article for the workaround to this issue.

Large reports export limitation

Issue: Unable to export large reports, such as vulnerability reports, that have more than 50,000 items.

Work-around: Open the report for editing, choose Edit Table in the Content section, and filter the results to 50,000 or less.

Unable to manage pollers

Issue: If you have NCM installed as a stand-alone product, you cannot manage pollers in the SolarWinds Orion Web Console's Threshold and Polling Settings.

Node Groups concept not supported

Issue: In versions 7.4 and later, NCM does not support the concept of Node Groups. You might notice that Web-based reports look different in comparison with NCM 7.3 and before.

Work-around: To restore the previous display, edit the relevant report and add the appropriate property.

Drag-and-drop functions may not work properly

Issue: Resources such as Node List, Search NCM, Inventory Details, Compare Configs, Download, and all charts, stop working when dragged and dropped.

Work-around: Refreshing the page should resolve this issue.

Issues after uninstalling NCM

Issue: After uninstalling NCM, you might encounter a problem when you open the SolarWinds Orion Web Console, and charts you export to PDF may not display the correct time range or colors.

Work-around: If you encounter this issue, open the folder on your SolarWinds Orion web server, and remove all NCM files.

End of support

For information about supported versions of SolarWinds products, see this article.

This version of NCM no longer supports the following hardware, software, and features:

Type No longer supports
Microsoft SQL Server

Support for SQL 2008 and 2008 R2 is deprecated as of this release.

Future releases will no longer support using SQL 2008 or 2008 R2 as your database server.

SolarWinds recommends that you upgrade directly to SQL 2016 at your earliest convenience.

Microsoft Windows Server

Support for Windows Server 2008 R2 is deprecated as of this release.

Future releases will no longer support installing on Windows Server 2008 R2, though you can continue to monitor computers running Windows Server 2008 R2.

SolarWinds recommends that you upgrade to Windows Server 2012, 2012 R2, or 2016 at your earliest convenience.

Export to PDF feature The Export to PDF button on dashboards is deprecated as of this release and will be removed in a future release. SolarWinds recommends that you use the Save as PDF functionality built into your browser.
Alert Manager The deprecated Alert Manager application has been removed from the Orion Platform. Use the web-based Alert Manager through the Orion Web Console to create and manage alerts.

Legal notices

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This document may not be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the prior written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain the exclusive property of SolarWinds and its respective licensors.

SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON SOFTWARE AND DOCUMENTATION FURNISHED HEREUNDER INCLUDING WITHOUT LIMITATION THE WARRANTIES OF DESIGN, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. IN NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS, NOR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The SolarWinds and other SolarWinds marks, identified on the SolarWinds website, as updated from SolarWinds from time to time and incorporated herein, are registered with the U.S. Patent and Trademark Office and may be registered or pending registration in other countries. All other SolarWinds trademarks may be common law marks or registered or pending registration in the United States or in other countries. All other trademarks or registered trademarks contained and/or mentioned herein are used for identification purposes only and may be trademarks or registered trademarks of their respective companies.

 

 

Last modified
09:28, 16 Mar 2017

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