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Home > Success Center > Network Configuration Manager (NCM) > NCM 7.5 Release Notes

NCM 7.5 Release Notes

Last updated: June 7, 2016

These release notes describe the new features, improvements, and fixed issues in this release. They also provide information about upgrades and describe workarounds for known issues.

For NCM environment requirements, see NCM 7.5 system requirements.

New features and improvements

Read this section for descriptions of the new features and improvements NCM offers in this release, or compare this release with previous releases of NCM.

Brand new look and feel

The first thing you’ll notice about this release is that the SolarWinds Orion Platform user interface is more modern-looking. The main menu bar on the top of  every page has been reorganized to make navigation faster and easier, and to save space so there’s more room for data. We've also condensed the Notifications into a drop-down located in the upper-right corner.

video-icon.png Check out this video (2:44) on using the new UI.

text-document.png Read more about these changes.

ServiceNow integration

You can now integrate SolarWinds Orion Platform products with the ServiceNow, Inc. incident management system. With this integration you can:

  • Automatically create incidents in ServiceNow based on alerts that trigger in your SolarWinds Orion products

  • Synchronize the acknowledgement of SolarWinds alerts and ServiceNow incidents.

  • Update, close, and reopen ServiceNow incidents.

text-document.png Read more about this feature.

More powerful and easier-to-use discovery

As part of the new discovery, you can add an Active Directory (AD) Controller and then select the Organizational Units (OUs) you want to scan. Using AD for discovery is particularly useful for adding large subnets because SolarWinds Orion products can communicate directly with the devices instead of scanning every IP address.

Automatic Monitoring imports discovered devices, such as nodes, interfaces, or volumes, based on the monitoring settings you define. This means you don't have to go through the discovery import wizard after each discovery. Anything new will be monitored automatically.

 

text-document.png Read more about discovery.

Binary Configuration Support

NCM supports transfer and storage of large binary configuration files. NCM allows you to download, back up, and restore the binary file sets, which are maintained on a network share. The device template for F5 devices supports binary files. For other devices with binary file sets, you can modify the appropriate template for your device type. For more information about the requirements for working with binary configs, see the SolarWinds Network Configuration Management documentation. 

F5 LTM and GTM UCS Configuration Management

Monitor and manage Local Traffic Manager and Global Traffic Manager configurations. Use NCM to back up these BIG-IP configurations, and monitor LTM and GTM activity with the GTM Object Activity and LTM Object Activity reports.

New F5 inventory reports

New Web-based reports show status and other details about F5 devices discovered by NCM. For this information and capacity and activity information, see the F5 Device Inventory report, the F5 Capacity Planning report, and the LTM and the GTM object activity reports .

New STIG reports for Cisco and F5 devices

Check compliance with DISA Security Technical Implementation Guidelines (STIGs). The Defense Information Systems Agency (DISA) provides these guidelines as a standard for determining the level of security for configured devices. Simply add a device_type custom property to specify the appropriate policies for the report. For details, see "Configuring DISA STIG reports" in the SolarWinds Network Configuration Manager Administrator Guide.

Other improvements

  • User interface improvements: new Getting Started resource; access to reports from Home Dashboard or Reports tab.
  • Improved performance of configuration file transfer jobs
  • Updated Firmware Vulnerabilities database

New customer installation

For information about installing SolarWinds Network Configuration Manager, see the NCM Administrator Guide.

Before you upgrade!

If you are upgrading from a previous version, be aware of the following considerations:

  • When upgrading to NCM 7.5 on the same server with DPA installed, the DPAO piece causes issues with alerting
  • NCM 7.5 integrates with Network Performance Monitor version 12.0.
  • NCM 7.5 no longer supports OS Windows Server 2003 R2 SP2, 2008, 2008 SP2, and 2008 R2 without SP1.
  • If you have written your own code, such as changing SolarWinds .css files or adding .js files, it may be overwritten with the upgrade. You can learn more about custom code in this article.
  • If you have edited resource properties, the All Groups resource may be empty after upgrading to NCM 7.5. This is a known issue for Orion Platform 2016.1. See Known Issues for work-around.
  • When upgrading to NCM 7.5, using the group by feature for custom properties may return no results, and the data loading may hang or not complete. All regular functionality is unaffected by the issue. This is a known issue for Orion Platform 2016.1. See Known Issues for work-around.
  • Always upgrade NPM first if you have it installed. NPM includes platform features to support all Orion products.
  • If you have SAM without NPM, upgrade SAM first. SAM includes platform features to support all Orion products.
  • Always use the Product Upgrade Advisor to build your upgrade path.

How to upgrade

Use the following resources for planning and upgrading:

Fixed issues

Network Configuration Manager 7.5 fixes the following issues.

Case number Description

950323

A vulnerability matching Issue on Cisco ASA, in which the version number for devices in the Orion database did not match the IOS version listed in CVE announcements, has been corrected.

965012

A device template was not functioning properly.  The MorePromptKey command was not being recognized by the NCM transfer engine, which has been corrected.

 

The "Real Time Config Change Detection" default alert was not triggered. This has been corrected.

889888

Issues working with menu-based devices when device template is set up to work in menu-based mode has been corrected.

895620

 

The default Fortigate device template has been updated.

832527

Not receiving Real Time Change Detection emails for specific node(s) issue has been addressed.
  An issue existed in NCM 7.4 in which the Orion Web Console showed a blank page instead of the  login page after installing NPM 11.5.2 when NCM 7.4 is already installed. This is no longer an issue.
  NCM resources are now working correctly when they are on the same view as IPAM;'s resources.

Orion Platform 2016.1 fixes the following issues.

Case number Description
938709, 962846, 939548, 942011, 980275, 983329, 967758, 964060, 980391, 944764 Trend and 95th percentile lines in charts and graphs are now displayed.
972182, 901168, 945415, 898931

Syslog messages in the Orion Web Console are successfully cleared when the message ID is greater than four billion.

602451 Views by Device for Cisco devices are now displayed correctly.
982962, 930453 After adding a variable to an alert, SWIS v3 does not increase in memory usage and restart.

968094, 797829, 919286, 923532, 930106, 963834, 919286, 928652, 951369, 971526, 873440, 906788, 847425, 842702, 937966, 963834, 885828, 941708, 902413

The SolarWinds Information Service v3 does not use a large amount of memory and slow down the Orion Web Console in the following areas: viewing or managing alerts; limitations; group limitations.
285255 SolarWinds Orion EOC reports now can have the same names as existing NPM reports.
951643, 952481, 940764 When one agent using server-initiated communication is unresponsive, other agents using server-initiated communication no longer become slow.
942697, 821824 Agents no longer stop polling intermittently and require a restart.
942537, 944099, 943472, 945395, 951003, 956896, 951493, 945400, 945911

Viewing a list of resources on a node and adding resources to monitors now work as expected.

953553

The Average Percent Memory Utilization is now shown as a percentage in reports.

879129 An issue that caused some nodes and applications to be listed as unknown because they were no longer polled and required agent plugins to be restarted has been fixed.
 952402

The F5 machine type is no longer displayed as Linux.

948689, 952451, 858217

Accounts with limitations can no longer view all alerts in the Active Alerts resource.

936994, 903523, 847859, 789243, 931074, 877897

False alerts are not sent after the alert service restarts.

772266, 850670, 834886, 930283, 929019, 838502, 850670, 874673, 919674, 789010, 850551, 855505, 772266, 411372, 806760, 789010, 902337, 812703, 808373

Alert variables resolve correctly when the alerting object is removed from monitoring.

809564, 849230, 938521, 820373, 820389

Nodes are remanaged when the unmanage expiration time is met. You can also remanage nodes manually.

831198, 940302, 807479

Nodes can be restricted based on view limitations that use custom properties.

806413, 906413, 920330, 916584, 408355, 420624, 940642

Interfaces added to the Ignore list are still ignored after the caption is changed.

909507

Nodes in groups can be limited by custom properties.

933686, 912525

Volumes, interfaces, and components in groups of groups that are restricted by limitations are now visible. 

914607

The SolarWinds Information Service and app pool use less memory.

933214

ESX versions 5 and 6 are detected correctly.

913493

Reports with names that include a colon can now be saved to a disk.

927721, 892512, 887801, 920942

Alerts are now triggered for custom pollers.

922142

4RF Aprisa XE and 4RF Aprisa SR now have separate device types. In previous releases, they both had a device type of 4RF Communications Ltd.

922703

Enabling and adding alerts are included as auditing events.

920215, 909061

Muticast does not impact performance when you list or modify node resources.

924202

The Orion Web Console stays up when there are agent management issues.

904628

Hewlett Packard has been added as a vendor for more devices.

873543, 901883

If the email action for an alert uses a custom property to populate the From, CC, or BCC fields, the emails are no longer rejected.

916867, 819315

The MIB has been updated to identify more Cisco devices and software correctly.

906893

Internal email addresses can be used in web-based alerting.

909197, 870804, 421330, 818925

Report schedules are displayed in your server's local time instead of UTC.

911976, 888673

Node locations are more accurate in the Worldwide map.

910389 The ${netobjectid} variable can be used in custom charts and in tables with custom SQL/SWQL.
887267

When a parent node goes down, the child nodes' status is marked as Unreachable.

900766

An account with a Group of Groups limitation can create and view child groups.

887891, 861606

Custom charts that sum a data series are displayed correctly when you stop polling on interfaces or when an interface included in the data series is unknown.

896530

The MIB has been updated to recognize more wireless controllers.

88743

When an alert has no reset condition, the "Condition must exist for more than X minutes" setting is no longer ignored. 

831356, 846288, 870126, 851803, 882310

Performance when monitoring downtime events is improved.

419147, 866710, 885496, 872124, 847512

Database Maintenance support for long-running queries has been improved. This change improves performance, especially around alerting and interfaces.

917856

The module engine no longer restarts due to a large store.dat file.

846439

Receiving data from unknown protocols no longer causes the QoE sensor status to be unknown.

838052, 876311

Alerting performance is improved.

865994

Custom SQL supports UNION joins.

867289, 806498, 789566, 808532

The Additional Website displays updated group statuses.

865296

Executing an external program using an alert action and a non-service account now works as expected.

867189

HTML is processed correctly in maps when objects reach the warning threshold.

858515

Maps load more quickly, and long running queries are processed faster.

843815

When you switch an agent using agent-initiated communication to another polling engine, the agent connects to the new polling engine and is not reported as DOWN.

870045

Separate Windows credentials can be used to authenticate through the Desktop Notification Tool.

867403

Status changes are reflected accurately when the child dependency is a group.

855490, 836592

Data is available for the latest baseline details.

859747, 711194, 778573

Fixed hard drives are not labeled as network drives.

831472, 850142

Automatic geolocation in the Worldwide Map now works correctly for nodes whose location setting is GPS coordinates instead of a street address.

827428

Bulk-editing multiple nodes to change the credentials from SNMPv2 to SNMPv3 now works as expected.

850945

Traps using pre-2015.1 variables do not return an error, and all XML parses correctly.

821824 When an agent status is unknown, the server no longer appears to be UNKNOWN.
841389, 843683

Viewing the Interface Details and the Percent Utilization gauge does not result in IIS NullReferenceException errors.

838626

IIS does not restart and slow down the Orion Web Console's performance.

842167

More Cisco models have been added to the MIB.

850986

A new setting has been added to the Web settings table. The Email_ReplaceNewLinesHtml setting determines whether line breaks (\r\n characters) are converted to <br/> in HTML messages.

  • TRUE (the default) converts line break characters to <br/>. This is the existing behavior.
  • FALSE does not convert line break characters, which resolves an issue that can occur if Outlook wraps the <br/> in <p> tags.
848166, 831011, 815399, 815443, 822534, 822931, 419445, 820172, 828185, 823760

All group objects are clickable, and their status is updated as expected on Addition Websites.

839998

Phone numbers can be added in the recipient list for the Send email/page action.

839386, 839548

Account limitations on nodes are respected by all resources.

815142, 815102, 819909, 831276, 831398, 821577, 826485, 825920, 852070, 827406, 829027, 830084, 828900, 819670

When running database maintenance, stale data is deleted and database maintenance warnings are not received erroneously.

837409

Custom SQL/SWQL variables can be used in the Report Scheduler.

825071

Filters in customized dashboard work as expected.

835682

The option to send the Windows Event Log to a remote server has been removed from the Event Log Settings.

837196

CPU and memory usage is lower, especially when you run trigger or reset SQL queries that return a large number of results.

833753

Custom property values can be updated for all members of a group at once.

837652

Object statuses are correct for the Groups with Problems resource.

833259

Memory usage is lower when NOC views are displayed in Internet Explorer.

831690

Alert variables resolve correctly when an alert is simulated based on a group.

831033

The Message Center filters items correctly when using captions or the host name.

834498, 834949, 419501, 973864

Improvements to security to reduce the number of cross-site scripts, prevent SQL injections, validate URL redirects, and to disallow interactions with external web services.

823648

The correct page is displayed when you click an assigned alert in the Action manager.

747415, 740245

IP addresses are not used when a host name is available.

824392, 828709

Filters based on SQL/SWQL queries work as expected in reports and account limitations.

827593

Discoveries complete when there are a large number of interface information to discover.

824728

When you edit an alert that uses custom properties in the trigger or reset condition, the alert saves the property you have selected instead of the first item in the custom property list.

824856

You can use commas inside of columns when you export reports to CVS files.

826790

Alert actions trigger once for each alert instance.

772277

The Value field in the Alert Sharing settings can be edited.

811487, 816259, 818753, 823790, 823845, 822266, 818798, 818694, 821972, 823897, 821701

Thresholds are filtered by type automatically to prevent other thresholds from triggering an alert and to prevent multiple entries in reports that query thresholds.

817272, 800495, 806580, 767988, 785976, 820122, 814430, 804173, 791378, 807233, 817272, 797450, 808198, 816645, 799875, 800058

Alerts based on interfaces do not trigger when a node or a monitored interface is deleted.

815381

Multiple interface connections are not shown for a single connection.

758118, 781883

Custom graphics are displayed correctly in Network Atlas and do not cause issues when imported.

768215

The default password length in the Add Node wizard has been increased to 127 characters to match Microsoft's standard.

 786521, 782540

Restricted nodes based on account limitations enabled on custom properties do not display in views.

784126, 796136

Users without an administrator account can access the Message Center.

802204

A default entry has been added to the web.config to increase the timeout value when editing accounts.

795342, 762655

A default proxy entry has been added to the Business Layer configuration file to integrate the Customer Portal into the Orion Web Console when using a proxy.

803398

Reports show values for custom properties.

785077, 716754

Custom charts display the correct values on the Y-axis.

793099

The Nodes with High Memory Utilization resource uses the correct error levels and the warning and critical colors are correct.

773254

When you create and edit report frequencies, the number of time entries displayed is the same.

807722

An unnecessary DPI licensing error has been removed from the business layer log file.

Known issues

Orion Web Console inaccessible after installing NCM 

Issue: Access to Orion Web Console is blocked after NCM installation if the SQL account you have assigned to your Orion Platform database has not been configured with appropriate permissions.

Work-around: Create a new SQL account with required permissions as detailed in this knowledge base article.

Node Discovery not adding nodes after upgrade

Issue: Node Discovery may not always successfully add nodes after an upgrade. This issue results when upgrading from  NCM 7.3.x to current versions.

Work-around:  If you encounter this issue, following an NCM upgrade, add a new Connection Profile (select "Use for auto detect"), and then re-run the node discovery.

Error connecting to devices with SSH-only login

Issue: NCM is not able to connect to certain devices with SSH-only login, receiving this error from the server: "Invalid username or password".

Work-around: See this Knowledge Base article for the workaround to this issue.

Large reports export limitation

Issue: Unable to export large reports, such as vulnerability reports, that have more than 50,000 items.

Work-around:  Open the report for editing, choose Edit Table in the Content section, and filter the results to 50,000 or less.

Unable to manage pollers 

Issue: If you have NCM installed as a stand-alone product, you cannot manage pollers in the SolarWinds Orion Web Console's Threshold and Polling Settings.

Node Groups concept not supported 

Issue: In versions 7.4 and later, NCM does not support the concept of Node Groups. You might notice that Web-based reports look different in comparison with NCM 7.3 and before.

Work-around:  To restore the previous display, edit the relevant report and add the appropriate property.

Drag-and-drop functions may not work properly

Issue: Resources such as Node List, Search NCM, Inventory Details, Compare Configs, Download, and all charts, stop working when dragged and dropped.

Work-around: Refreshing the page should resolve this issue. 

Issues after uninstalling NCM

Issue: After uninstalling NCM, you might encounter a problem when you open the SolarWinds Orion Web Console, and charts you export to PDF may not display the correct time range or colors.

Work-around:  If you encounter this issue, open the folder on your SolarWinds Orion web server, and remove all NCM files.

 

The All Groups resource is empty after an upgrade

Issue: The All Groups resource is empty after an upgrade if you’ve edited the resource properties to group by a property before the upgrade.

Work-around: Edit the resource and save your changes.

Cannot group custom properties by categories

Issue: When group custom properties by categories, no results are returned and the loading screen does not complete. 

Work-around: Search for the category.

End of support

For information about supported versions of SolarWinds products, see this article.

This version of Network Configuration Manager no longer supports the following software versions:

Type Versions
OS Windows 7, Windows 8 other than Windows 8 Server R2
NOTE: Windows 10 is now supported
Web browsers

IE versions prior to IE 11 (Edge is now supported)
Firefox and Google Chrome - use latest supported versions

Legal notices

© 2016 SolarWinds Worldwide, LLC. All rights reserved.

This document may not be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the prior written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain the exclusive property of SolarWinds and its respective licensors.

SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON SOFTWARE AND DOCUMENTATION FURNISHED HEREUNDER INCLUDING WITHOUT LIMITATION THE WARRANTIES OF DESIGN, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. IN NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS, NOR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The SolarWinds and other SolarWinds marks, identified on the SolarWinds website, as updated from SolarWinds from time to time and incorporated herein, are registered with the U.S. Patent and Trademark Office and may be registered or pending registration in other countries. All other SolarWinds trademarks may be common law marks or registered or pending registration in the United States or in other countries. All other trademarks or registered trademarks contained and/or mentioned herein are used for identification purposes only and may be trademarks or registered trademarks of their respective companies.

 

 

Last modified
12:35, 2 Mar 2017

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