Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > Network Configuration Manager (NCM) > Migrating NCM to a new server environment

Migrating NCM to a new server environment

Updated April 26th, 2016

Overview

While NCM holds majority of the settings in the database, there are several local files kept on the server which need to be moved (copied) to a new server. This article provides detailed information on which files/folders need to be migrated as well.

Environment

NCM 7.5 and later

Details

After installing the application and licensing to the new server, perform the following steps to migrate NCM to a new server environment:

 

Config Archive

  1. Log in to the Web Console.
  2. Navigate to the Settings > NCM Settings > Config Archive Folder Location and check the location of the Config Archive folder.
  3. Go to the above folder and copy all of the files from the old server.
  4. On the new server, create the Config Archive folder in the same location.
  5. Paste the copied files from the old server into the Config Archive folder created on the new server.
     

Scripts

  1. Go to C:\Program Files\SolarWinds\Orion\NCM
  2. Look for the Scripts folder and copy all of the files in the folder from the old server. 
  3. Go to C:\Program Files\SolarWinds\Orion\NCM
  4. Paste the copied files into the Scripts folder on the new server.

 

Reports

  1. Go to C:\Program Files\SolarWinds\Orion\NCM
  2. Look for the Reports folder and copy all of the files in the folder from the old server. 
  3. Go to C:\Program Files\SolarWinds\Orion\NCM
  4. Paste the copied files into the Reports folder on the new server.

 

Device Command Templates

  1. Go to C:\Program Files\SolarWinds\Orion\NCM
  2. Look for the Device Types folder and copy all of the files in the folder from the old server. 
  3. Go to C:\Program Files\SolarWinds\Orion\NCM
  4. Paste the copied files into the Device Types folder on the new server.

 

Notes:

  1. On the 64-bit version of Windows, the default installation location is C:\Program Files (x86)\SolarWinds\Orion\NCM.
  2. The common Orion Platform aspects of the server migration can be found in the Orion Server Migration document.
Last modified

Tags

Classifications

Public