Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Network Configuration Manager (NCM) > Method not found "void solarwinds.cirrus.businesslayer.dal.devicetemplatedal.updatedefaultdevicetemplates()"

Method not found "void solarwinds.cirrus.businesslayer.dal.devicetemplatedal.updatedefaultdevicetemplates()"

Updated May 2, 2017

Overview

The following error message is displayed when running the Configuration Wizard after an NCM upgrade:

method not found "void

solarwinds.cirrus.businesslayer.dal.devicetemplatedal.updatedefaultdevicetemplates()"

Environment

NCM 7.5

Cause 

The error is caused by an incomplete installation or upgrade process due to insufficient permissions.

Resolution

  1. Uninstall or remove the existing NCM application.
  2. Reinstall NCM.

 

Last modified

Tags

Classifications

Public