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Home > Success Center > Network Configuration Manager (NCM) > Method not found "void solarwinds.cirrus.businesslayer.dal.devicetemplatedal.updatedefaultdevicetemplates()"

Method not found "void solarwinds.cirrus.businesslayer.dal.devicetemplatedal.updatedefaultdevicetemplates()"

Updated May 2, 2017

Overview

The following error message is displayed when running the Configuration Wizard after an NCM upgrade:

method not found "void

solarwinds.cirrus.businesslayer.dal.devicetemplatedal.updatedefaultdevicetemplates()"

Environment

NCM 7.5

Cause 

The error is caused by an incomplete installation or upgrade process due to insufficient permissions.

Resolution

  1. Uninstall or remove the existing NCM application.
  2. Reinstall NCM.

 

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