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Home > Success Center > Network Configuration Manager (NCM) > NCM - Knowledgebase Articles > Unable to uninstall NCM Evaluation product version

Unable to uninstall NCM Evaluation product version

Updated December 1, 2016

Overview

Unable to uninstall NCM Evaluation version and the SolarWinds Orion NCM-NPM Integration is missing from the Control Panel Add or remove program list.

Website configuration failed:
Unable to locate assembly file [D:\Program Files (x86)\SolarWinds\Orion\NCM\SolarWinds.NCM.Discovery.Plugin.dll]

 

Environment

NCM 7.5

Resolution

  1. Reboot the server.
  2. Log in as a local administrator.
  3. Download and run MS uninstall utility Fix problems that block programs from being installed or removed  (© 2016 Microsoft, available at https://support.microsoft.com, obtained on November 29, 2016.)
  4. Uninstall SolarWinds Orion NCM-NPM Integration using the MS Uninstall (Locate NCM-NPM Integration which you wont see on the control panel but is actually installed ). Below is an example of after it fixed the registries after uninstalling the Integration module you had selected.

   5. Note: This is not in the Add or Remove program in Control Panel.

   6. Rerun the Configuration Wizard as an administrator.

 

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

 

 

 

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