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Home > Success Center > Network Configuration Manager (NCM) > NCM - Knowledgebase Articles > Unable to download configs from HP Procure 2530 switches

Unable to download configs from HP Procure 2530 switches

Created by Allain M Umalin, last modified by MindTouch on Jun 23, 2016

Views: 1,278 Votes: 0 Revisions: 5

Overview

Unable to download configs from HP Procure 2530 switches. The ​SWTelnetDebug log: shows the following message:

[1;13r[1;1H[25;1HPress any key to continue[13;1H[?25h[25;27HX
[?6l[1;25r[?7l[2J[1;1H[1920;1920H[6n[1;1HYour previous successful login (as manager) was on 1990-01-02 00:49:28     
 from 10.161.218.55

Environment

NCM 7.2.2 and later

Cause 

This is because there is not enough permission for Orion/NCM to access HP Devices.

Resolution

Access the devices via CLI and make sure that Orion/NCM has 'Manager' access to perform commands to download configs. After fixing the ACL, everything should be fine.

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