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Home > Success Center > Network Configuration Manager (NCM) > NCM - Knowledgebase Articles > Unable to cache diff results due to exception error

Unable to cache diff results due to exception error

Updated September 1, 2017

Overview

This article describes issues related to the following error:
Unable to cache diff results due to exception: System.IO.IOException: The file exists.

 

Environment

  • NCM 7.x

Cause 

Most likely cause is that the folders for temporary files are full.

 

Resolution

  1. Navigate to C:\Windows\Temp and remove unnecessary files. Some of them may be locked by other processes. Ignore these files.
  2. Navigate to C:\Users\
  3. For each user folder, navigate to AppData\Local\Temp and remove any unnecessary files.

 

 

 

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