Submit a ticketCall us

WebinarVisual Monitoring Tactics: Getting More Log Search Value from SolarWinds Log & Event Manager with nDepth Webcast

Do things seem to make more sense when they are visualized? Are you an IT professional or security expert with a wish for more cybersecurity tools that provide an intuitive visual experience? Join Alexis Horn and Jamie Hynds from SolarWinds as they demonstrate how the nDepth feature in LEM can help make visualizing log search results a reality.

Register now.

Home > Success Center > Network Configuration Manager (NCM) > NCM - Knowledgebase Articles > NCM is sending emails to incorrect or changed email addresses

NCM is sending emails to incorrect or changed email addresses

Updated March 6, 2017

Overview

Users are receiving emails directed to incorrect email addresses or addresses that have been changed.

Environment

All NCM versions

Cause 

The emails are being cached in the Job engine and collector SDF files.

Resolution

  1. Stop Orion services.
  2. Go to the installers folder for each polling engine (c:\programdata\solarwinds\installers).
  3. Right-click CollectorInstaller.msi and select Uninstall.
  4. When completed, right-click again and select Install.
  5. Right-click JobEngine.v2.msi and select Uninstall.
  6. When completed, right-click again and select Install. Follow the steps in the Installation Wizard.
  7. Restart Orion services.

 

Last modified

Tags

Classifications

Public