Submit a ticketCall us

AnnouncementsTHWACKcamp 2018 is here

2018 is the seventh year for THWACKcamp™, and once again we’ll be live October 17 – 18 with packed session tracks covering everything from network monitoring and management, to change control, application management, storage, cloud and DevOps, security, automation, virtualization, mapping, logging, and more.

Register for online sessions.

Home > Success Center > Network Configuration Manager (NCM) > NCM - Knowledgebase Articles > NCM fails to log in to a device

NCM fails to log in to a device

Created by Bill Corgey, last modified by MindTouch on Jun 23, 2016

Views: 1,518 Votes: 1 Revisions: 3

Overview

This article addresses the issue where NCM fails to properly log in to a device and the login validation fails.  

Environment

All NCM versions

Cause 

This occurs when the login banner includes a colon (:). NCM looks for the colon by default as a login prompt. When the colon appears in a banner and precedes logging in to enable mode, NCM sends the user name instead of the enable command at he HostName> prompt.

Resolution

Remove any colons (:) from the banner and replace with a period or other punctuation. Avoid using >, #, or : in the banners as these may be flagged as prompts

 

 

Last modified

Tags

Classifications

Public