Submit a ticketCall us

Training ClassThe Orion® Platform Instructor-led Classes

Provided by SolarWinds® Academy, these trainings will introduce users to the Orion Platform and its features, management, and navigation. These courses are suitable for users looking to discover new tips, tricks, and ways to adapt their Orion products to better suit their monitoring needs:
Deploying the Orion Platform
Configuring Orion views, maps, and accounts
Configuring Orion alerts and reports

Reserve your seat.

Home > Success Center > Network Configuration Manager (NCM) > NCM - Knowledgebase Articles > NCM Service Account does not work yet Active Directory account does when running jobs

NCM Service Account does not work yet Active Directory account does when running jobs

Table of contents
No headers

Issue:

Any NCM scheduled job works using Active Directory credentials yet fails when using a service account.

Resolution:

This is usually due to permissions on the service account. Make sure the following apply:

  • Service account has local administrative privileges
  • Service account should not be a part of any other group other than local administrator
  • Make sure there are no group policies or local security policies are applied to the service account
Last modified

Tags

Classifications

Public