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Home > Success Center > Network Configuration Manager (NCM) > NCM - Knowledgebase Articles > NCM Backup Configuration Failures with Dell 6224 using SSH

NCM Backup Configuration Failures with Dell 6224 using SSH

Overview

While backing up DELL 6224 device(s) using SSH the backup job fails, causing NCM to crash.

Environment

NCM any version

Cause

Issue is caused by underlying component (wodSSH.dll) to crash.

Resolution

To get around this issue use Telnet instead of SSH when downloading configuration files from DELL 6224 device(s).

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