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Home > Success Center > Network Configuration Manager (NCM) > NCM - Knowledgebase Articles > NCM 7.4 stops taking configuration backups

NCM 7.4 stops taking configuration backups

Updated January 25, 2018

Overview

NCM 7.4 suddenly stops running the scheduled backup or inventory jobs.

Environment

  • NCM 7.4

Cause 

This might be due to the following component becoming unregistered:

 IGTHREED40.OCX 

Resolution

  1. Open an Admin command prompt on the affected polling engine server.
  2. Enter the following in the CMD window:
    regsvr32 "C:\Program Files (x86)\Common Files\SolarWinds\IGThreed40.ocx"
  3. Restart the Orion services.

 

 

 

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