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Home > Success Center > Network Configuration Manager (NCM) > NCM - Knowledgebase Articles > Missing lines in NCM config downloads

Missing lines in NCM config downloads

Updated June 29, 2017

Overview

The top few lines of a configuration download are missing. 

Environment

All NCM versions

Cause 

NCM has a built-in logic to check for common characters, such as '!' which is found at the beginning of a config file. If these characters are found, the config capture starts after these characters. This is done to prevent NCM from capturing any non-config command outputs, such as “building configuration,” and so on.

Resolution

As a workaround, perform the following:

  1. Go to Settings > All Settings > NCM Settings > Config Settings.
  2. Under the Config Transfer section , set the Config Min Length to 2.
 

 

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