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Home > Success Center > Network Configuration Manager (NCM) > NCM - Knowledgebase Articles > License error when installing an NCM hotfix using the Orion installer

License error when installing an NCM hotfix using the Orion installer

Created by Kevin Twomey, last modified by Steve.Hawkins on Nov 29, 2017

Views: 120 Votes: 0 Revisions: 3

Updated November 29, 2017

Overview

When you install the latest hotfixes in your Network Configuration Manager (NCM) deployment, the installation fails and a message displays stating that your NCM licenses expired. This error may display even though licenses are valid. 

Environment

  • NCM 7.7

Cause 

Workaround

Uninstall all product hotfixes and then re-install all hotfixes in one step using the Orion installer. 

SolarWinds is aware of the issue and plans to update the Orion installer in the next release.

 

Suggested Tags:  

Falcon Installer, CUST-37611

A reason for rework or Feedback from Technical Content Review:

 

 

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