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This article provides brief information and steps to resolve the issue when Jobs appear empty job list with buttons grayed out. Email notifications are still received.
NCM version 7.4
The issue is caused when the logged in account's NCM role is set to Webuploader, which does not have proper access rights.
Settings> Manage accounts> Select the account in question> Edit
Change the Role from Webuploader to at least Engineer, preferably Administrator.
Job list should now be populated. The Create New Job button should also be available.
If the jobs are not populated after changes, log out from the Web Console and log back in.