Submit a ticketCall us

Training ClassSign up for Network Performance Monitor (NPM) and Scalability instructor-led classes

Attend our instructor-led classes, provided by SolarWinds® Academy, to discuss the more advanced monitoring mechanisms available in NPM as well as how to tune your equipment to optimize its polling capabilities. NPM classes offered:
NPM Custom Monitoring and Polling
Orion Platform Scalability

Reserve your seat.

Home > Success Center > Network Configuration Manager (NCM) > NCM - Knowledgebase Articles > Inventory Failure Reason: SNMPv3 - Not in Time Windows

Inventory Failure Reason: SNMPv3 - Not in Time Windows

Created by Norbert Skurzewski, last modified by Rodim Suarez_ret on Jun 14, 2017

Views: 590 Votes: 0 Revisions: 4

Updated June 14, 2017

Overview

The following error is displayed in NCM:

Failure Reason: SNMPv3 - Not in Time Windows - The agent determined that the packets timeliness was not within the threshold.  Do another discovery to re-synchronize.

Environment

NCM 7.4

Cause 

This is an environmental issue and is not related to SolarWinds software.

Resolution

  1. Assuming that you have SNMP v3 correctly configured on the nodes and on NCM, check the packet timeout by going to File > Settings > Network > SNMP Settings.
  2. If your timeout setting is expiring before the job is complete, adjust the top bar according to your preferences. Use 3000ms and check the results with SNMP v3.

Alternatively, you can bounce the SNMP daemon to resolve the issue.

 

Last modified

Tags

Classifications

Public
Powered by MindTouch ®