Submit a ticketCall us

WebinarFREE IT Monitoring Webcast

Don’t miss out on our webcast, Essential IT Monitoring with SolarWinds ipMonitor, where we will show you how to keep an eye on your IT environment from one centralized, affordable, and lightweight monitoring tool: SolarWinds® ipMonitor®.

Register now.

Home > Success Center > Network Configuration Manager (NCM) > NCM - Knowledgebase Articles > Error: Incorrect syntax near ','

Error: Incorrect syntax near ','

Updated August 30, 2017

Overview

This article describes a possible cause and workaround related to the following error:

Incorrect syntax near ','

Environment

  • NCM versions 7.x

Cause 

Most likely, the OS language is not supported by NCM, or region settings are not correctly set.

Resolution

Check that the OS language is supported by NCM. If yes, do the following on the main Orion Server as well as every Additional Polling Engine, Additional Web Server, and SQL server to work around this error:

  1. Open the Registry Editor (regedit.exe)
  2. Navigate to HKEY_USERS\
  3. For every user (SID), navigate to the Control Panel\International key and set the sDecimal value to '.' (dot). The path should look like this:
    HKEY_USERS\S-1-5-20\Control Panel\International
  4. Restart the machine.

 

 

Last modified

Tags

Classifications

Public