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Updated September 13, 2017
- After upgrade or on NCM 7.6, if emails in the [EMAIL > TO:] field are separated by address per line in "Approval Setup Wizard", emails to approvers will fail.
[Settings > All Settings > NCM Settings > Setup Wizard];
[EMAIL] tab;
[To:] field
** Above is an illustration of the situation where emails to approvers will fail.
You can also find this error in the Orion.InformationService.log:
- Error in C:\ProgramData\Solarwinds\InformationService\v3.0\Orion.InformationService.log:
ERROR SolarWinds.Cirrus.BusinessLayer.DAL.ConfigChangeApprovalDAL - (null) (null) NCMCCA SendMail sending error
System.FormatException: The specified string is not in the form required for an e-mail address.