Connectivity issues error when downloading Western Telematic Device configs

Overview

When downloading configs from Western Telematic device, you receive the following error:

Connectivity issues, discarding configuration (or configuration is too short) 

Environment

• NCM, all versions

Resolution

Remove the line <Command Name="MenuDrivenConfigStart" Value="<wti_config>"/>  from the device template.

<Configuration-Management Device="" SystemOID="">
  <Commands>
    <Command Name="RESET" Value="" />
    <Command Name="Reboot" Value="" />
    <Command Name="EnterConfigMode" Value="" />
    <Command Name="ExitConfigMode" Value="" />
    <Command Name="Startup" Value="startup" />
    <Command Name="Running" Value="running" />  
    <Command Name="DownloadConfig" Value="/u" />
    <Command Name="UploadConfig" Value="" />
    <Command Name="DownloadConfigIndirect" Value="copy ${ConfigType} ${TransferProtocol}://${StorageAddress}/${StorageFilename}${CRLF}${CRLF}${CRLF}" />
    <Command Name="UploadConfigIndirect" Value="copy ${TransferProtocol}://${StorageAddress}/${StorageFilename}  ${ConfigType}${CRLF}${CRLF}" />
    <Command Name="DownloadConfigIndirectSCP" Value="copy ${ConfigType} ${TransferProtocol}://${SCPServerUserName}@${SCPStorageAddress}/${StorageFilename}${CRLF}${CRLF}${CRLF}${CRLF}${SCPServerPassword}" />
    <Command Name="UploadConfigIndirectSCP" Value="copy ${TransferProtocol}://${SCPServerUserName}@${SCPStorageAddress}/${StorageFilename}  ${ConfigType}${CRLF}${CRLF}${SCPServerPassword}" />
    <Command Name="EraseConfig" Value="write erase${CRLF}Y" />
    <Command Name="SaveConfig" Value="" />
    <Command Name="Version" Value="/j*" />
    <Command Name="Disconnect" Value="/x" />
    <Command Name="MenuDrivenConfigStart" Value="&lt;wti_config&gt;"/>
    <Command Name="MenuBased" Value="false"/>
    <Command Name="VirtualPrompt" Value=">"/>
    <Command Name="PreCommand" Value="${ENTER}" />
    <Command Name="PreCommand" Value="${ENTER}" />
  </Commands>
</Configuration-Management>