Submit a ticketCall us

whitepaperYour VM Perplexities Called, and They Need You to Read This.

Virtualization can give you enormous flexibility with future workloads and can be a key enabler for other areas, like cloud computing and disaster recovery. So, how can you get a handle on the performance challenges in your virtual environment and manage deployments without erasing the potential upside? Learn the four key areas you need to be focusing on to help deliver a healthy and well-performing data center.

Get your free white paper.

Home > Success Center > Network Configuration Manager (NCM) > NCM - Knowledgebase Articles > Connectivity issues error when downloading Western Telematic Device configs

Connectivity issues error when downloading Western Telematic Device configs

Updated October 3, 2017

Overview

When downloading configs from Western Telematic device, you receive the following error:

 

Connectivity issues, discarding configuration (or configuration is too short) 

Environment

  • NCM, all versions

Resolution

Remove the line <Command Name="MenuDrivenConfigStart" Value="<wti_config>"/>  from the device template.

 

<Configuration-Management Device="" SystemOID="">
  <Commands>
    <Command Name="RESET" Value="" />
    <Command Name="Reboot" Value="" />
    <Command Name="EnterConfigMode" Value="" />
    <Command Name="ExitConfigMode" Value="" />
    <Command Name="Startup" Value="startup" />
    <Command Name="Running" Value="running" />  
    <Command Name="DownloadConfig" Value="/u" />
    <Command Name="UploadConfig" Value="" />
    <Command Name="DownloadConfigIndirect" Value="copy ${ConfigType} ${TransferProtocol}://${StorageAddress}/${StorageFilename}${CRLF}${CRLF}${CRLF}" />
    <Command Name="UploadConfigIndirect" Value="copy ${TransferProtocol}://${StorageAddress}/${StorageFilename}  ${ConfigType}${CRLF}${CRLF}" />
    <Command Name="DownloadConfigIndirectSCP" Value="copy ${ConfigType} ${TransferProtocol}://${SCPServerUserName}@${SCPStorageAddress}/${StorageFilename}${CRLF}${CRLF}${CRLF}${CRLF}${SCPServerPassword}" />
    <Command Name="UploadConfigIndirectSCP" Value="copy ${TransferProtocol}://${SCPServerUserName}@${SCPStorageAddress}/${StorageFilename}  ${ConfigType}${CRLF}${CRLF}${SCPServerPassword}" />
    <Command Name="EraseConfig" Value="write erase${CRLF}Y" />
    <Command Name="SaveConfig" Value="" />
    <Command Name="Version" Value="/j*" />
    <Command Name="Disconnect" Value="/x" />
    <Command Name="MenuDrivenConfigStart" Value="&lt;wti_config&gt;"/>
    <Command Name="MenuBased" Value="false"/>
    <Command Name="VirtualPrompt" Value=">"/>
    <Command Name="PreCommand" Value="${ENTER}" />
    <Command Name="PreCommand" Value="${ENTER}" />
  </Commands>
</Configuration-Management>

 

 

 

Last modified

Tags

This page has no custom tags.

Classifications

Public