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Home > Success Center > Network Configuration Manager (NCM) > NCM - Knowledgebase Articles > Cannot see NCM nodes in the Configuration Management section of NCM 7.5

Cannot see NCM nodes in the Configuration Management section of NCM 7.5

Created by Bill Corgey, last modified by John Salvani on Aug 25, 2016

Views: 1,500 Votes: 3 Revisions: 6

Updated: June 16, 2016

Overview

After upgrading to NCM 7.5, some customers are reporting an issue when on the Configuration Management section, they see the Group by column and the number of nodes assigned to that group, but cannot see the NCM nodes in the expanded column side. The work around is listed below.

Environment

NCM 7.5

Cause 

Bug in product.

Resolution

Our Engineering is working on fix. In the meantime follow steps below, which will reset sorting and fix the problem:

  1. Log in to the Orion Web Console
  2. Navigate to CONFIGS > Configuration Management page
  3. Click on any column in the grid
     

*Note: No hotfix available yet for this bug.

 

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