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Home > Success Center > Network Configuration Manager (NCM) > NCM - Knowledgebase Articles > Cannot back up configuration from Cisco 6509s and 6513s Switches

Cannot back up configuration from Cisco 6509s and 6513s Switches

Updated Februrary 8th, 2016

Overview

When you try to download configuration from Cisco 6509s and 6513s Switches, you get the following error:

Unable to log into Router: Timeout

 

Error.PNG

Environment

All NCM versions

Resolution

  1. Depending on the version of NCM, complete the steps to add template. For more information, refer to the NCM Documentation.

  2. Use the following as the content of the template:

 

<!--SolarWinds Network Management Tools-->
<!--Copyright 2007 SolarWinds.Net All rights reserved-->
<Configuration-Management Device="Cisco Catalyst CatOS6500" SystemOID="1.3.6.1.4.1.9.50">
    <Commands>
                <Command Name="RESET" Value="set length 0"/>
        <Command Name="Reboot" Value="reload${CRLF}y${CRLF}y"/>
        <Command Name="EnterConfigMode" Value=""/>
        <Command Name="ExitConfigMode" Value=""/>
        <Command Name="Startup" Value="start"/>
        <Command Name="Running" Value="run"/>
        <Command Name="DownloadConfig" Value="show ${ConfigType}"/>
        <Command Name="UploadConfig" Value="${EnterConfigMode}${CRLF}${ConfigText}${CRLF}${ExitConfigMode}"/>
        <Command Name="DownloadConfigIndirect" Value="copy ${ConfigType} ${TransferProtocol}://${StorageAddress}/${StorageFilename}${CRLF}${StorageAddress}${CRLF}y${CRLF}"/>
        <Command Name="UploadConfigIndirect" Value="copy ${TransferProtocol}://${StorageAddress}/${StorageFilename}  ${ConfigType}${CRLF}${CRLF}"/>
        <Command Name="EraseConfig" Value="write erase${CRLF}Y"/>
        <Command Name="SaveConfig" Value="write memory"/>
        <Command Name="Version" Value="show version"/>
        <Command Name="MenuBased" Value="False"/>
        <Command Name="EnableIdentifier" Value="(enable)"/>
        <Command Name="VirtualPrompt" Value="(enable)"/>
        <Command Name="PreCommand" Value="${Enter}"/>
    </Commands>
</Configuration-Management>

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