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Home > Success Center > Network Configuration Manager (NCM) > Install NCM APE (Additional Polling Engine) on a different drive

Install NCM APE (Additional Polling Engine) on a different drive

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Updated August 23rd, 2017


This article provides brief information on the effects of installing the NCM Additional Polling Engine (APE) on a different drive letter (not the same as on the main NCM PPE server installation directory). 


NCM version 7.4.1 or later


When you install NCM APE on a different drive letter that does not correspond with the drive letter where you install the Main NCM server. This will cause an issue where the Syslog and Trap viewer setting for RTNForwarder.exe will only use one drive letter globally.


SolarWinds recommends installing the APE on the same drive letter on the Main NCM server and APE server. However. if you have already installed the APE on a different drive letter and the NCM main server, do the following:


Create separate alert action RTNForwarder.exe for each poller and set correct path and create new rule for each drive letter.


For example, SyslogRule actions will looks as follow:


    1st Action

C:\Program Files (x86)\SolarWinds\Orion\SolarWinds.NCM.RTNForwarder.exe ${IP_Address},RealtimeNotification,${DateTime},${Message}


    2nd Action

E:\Program Files (x86)\SolarWinds\Orion\SolarWinds.NCM.RTNForwarder.exe ${IP_Address},RealtimeNotification,${DateTime},${Message}






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