Submit a ticketCall us

Announcing NPM 12.2
With NPM 12.2 you can monitor your Cisco ASA firewalls, to monitor VPN tunnels for basic visibility and troubleshooting tunnels. NPM 12.2 also uses the SolarWinds Orion Installer so you can easily install and upgrade one or more Orion Platform products simultaneously.
See new features and improvements.

Home > Success Center > Network Configuration Manager (NCM) > Fortinet 200D login validation tests fail with a $ as a prompt

Fortinet 200D login validation tests fail with a $ as a prompt

Updated March 11th, 2016

Overview

This article describes the issue when adding a Fortinet 200D device to NCM, and the prompt is a $ and not a # or a >, NCM fails to connect even with standard customer commands added to the template for EnableIdentifier or Virtual Prompt.

Environment

All versions of NCM

Cause 

This is a known issue and as of the moment, developers are investigating on how to fix the current problem. 

Resolution

Use device credentials in NCM that have full Admin/Root access. These credentials return a # as the prompt.

Another way to fix the problem is to add to the device template using the following command:  

<Command Name="VirtualPrompt" Value="$"/>

 

For more information, click on this link on how to modify a device template for NCM version 7.4: Modify a default device template in NCM 7.4 

 

Last modified
11:04, 8 Feb 2017

Tags

Classifications

Public