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Export configs to a local or Network Share Drive fails

Created by James Fahey, last modified by MindTouch on Jun 23, 2016

Views: 143 Votes: 1 Revisions: 4

Overview

This issue describes the issue when exporting configs to a local or Network Share Drive location is not validating when creating a Export Configs Job.

Environment

  • NCM version 7.2
  • NCM version 7.2.1
  • NCM version 7.2.2
  • NCM version 7.3
  • NCM version 7.3.1
  • NCM version 7.4

Cause 

This issue occurs when the permissions to the folder may not be set for the Orion server running NCM to have access and the ability to Read/Write to and from it. Another cause can be the Network Shared Settings credentials are failing, which either the User no longer exists or the password was change, in NCM the user and password is cached and do not change.

 

Resolution

  • Validate the Network Share Settings Credentials if the password or user was changed, removed or modified.
  • Validate that the Network Share Folder exist.
  • Review other uses to Network Share here.

 

Last modified
21:07, 22 Jun 2016

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