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Putting Your Logs Where They Belong with the New SolarWinds Log Manager for Orion

The new SolarWinds® Log Manager for Orion® finally puts your log data right where it belongs, in the heart of your Orion console. Gain insight into the performance of your infrastructure by monitoring your logs in a unified console allowing you to see a wealth of information about the health and performance of your network and servers.

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Home > Success Center > Network Configuration Manager (NCM) > Exception while configuring plugin SolarWinds NCM Integration Plugin component Orion Website Update. Attempt by security transparent method 'SolarWinds.Cirrus.BusinessLayer.InstallAwareness.GetCirrusInstallPath()' to access security critical method 'SolarWinds.Common.Utility.RegistryHelper.get_LocalMachineSoftware32()' failed

Exception while configuring plugin SolarWinds NCM Integration Plugin component Orion Website Update. Attempt by security transparent method 'SolarWinds.Cirrus.BusinessLayer.InstallAwareness.GetCirrusInstallPath()' to access security critical method 'SolarWinds.Common.Utility.RegistryHelper.get_LocalMachineSoftware32()' failed

Updated September 8, 2016

Overview

Customer receives the following error during the Configuration Wizard:

 

Website configuration failed:
 - Exception while configuring plugin SolarWinds NCM Integration Plugin component Orion Website Update.  Attempt by security transparent method 'SolarWinds.Cirrus.BusinessLayer.InstallAwareness.GetCirrusInstallPath()' to access security critical method 'SolarWinds.Common.Utility.RegistryHelper.get_LocalMachineSoftware32()' failed.

Assembly 'SolarWinds.Cirrus.BusinessLayer, Version=7.5.1.16, Culture=neutral, PublicKeyToken=null' is partially trusted, which causes the CLR to make it entirely security transparent regardless of any transparancy annotations in the assembly itself.  In order to access security critical code, this assembly must be fully trusted.

 

Environment

All Orion NPM 12 environments with NCM 7.5 installed at some point in the past

Cause 

Windows permission issues via path and blocking of a .DLL file.

Resolution

  1. Make sure that proper permissions are applied via the Orion Permissions Checker tool.
  2. Find the SolarWinds.Cirrus.BusinessLayer.dll file in %SYSTEMDATA%\Program Files (x86)\Solarwinds\Orion\NCM\ folder.  Right-click on the file > Properties and then click on the 'Unblock' button to unblock the file.

 

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