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Home > Success Center > Network Configuration Manager (NCM) > Error: Indexing in progress

Error: Indexing in progress

Created by Ivan Zlatkov, last modified by MindTouch on Jun 23, 2016

Views: 256 Votes: 3 Revisions: 9

Overview

This article describes the issue when you are unable to search the configuration files in the Web Console with an error message:

Indexing in progress... 

Environment

All versions of NCM 

Cause 

This issue occurs when configuration indexing get stuck either due to excessive size of the configuration archive it manages to index or due to a corrupted configuration index catalog.

Resolution

1. Make sure that configuration archive is well maintained. Configuration archive should have a reasonable amount of configuration backups stored. Schedule appropriate NCM jobs to purge older configurations from both Orion DB and the Config-Archive folder. 

a. Go to Web Console > CONFIGS > Jobs > Create New Job:

b. Perform Routine Database and Archive Maintenance

c. Purge Old Configs from Database

 

2. Disable/Enable Search function and reinitiate Indexing.

a. Disable the Search function at Settings > NCM Settings > Search Settings, and click Submit.

b. Enable the Search function at Settings > NCM Settings > Search Settings, and click Submit.

c. If I does not initiate automatically, initiate re-indexing, by clicking Apply next to the Enter a path for the index catalog on main NCM server address bar at Settings > NCM Settings > Search Settings.

 

3. Delete the corrupted configuration index catalog.

a. Delete the content of folder C:\ProgramData\SolarWinds\Cirrus\Lucene\.

b. If it does not initiate re-indexing automatically, initiate re-indexing by clicking Apply next to the Enter a path for the index catalog on main NCM server address bar.

 

4. Split the Business Layer Plugins up there is also an Out of memory exception

Go to the following link.

 

 

 

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